STERIS · 1 week ago
Customer Data Specialist
Mentor, OH
Full-time
Hybrid
Entry, Mid Level
$44K/yr - $50K/yr
2+ years expSTERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. As a Customer Data Specialist, you will be responsible for creating and maintaining accurate Customer master data globally, ensuring timely order processing and compliance with data governance policies.
BiotechnologyHealth CareMedical Device
Responsibilities
Validate Customer name, address, tax and ownership performed through a blend of 3rd Party Enrichment data (E.G. Loqate, etc) and ad-hoc internet research
Maintain team email inbox, helpdesk (IMS) and Customer Request Form queue
Establish new Customer accounts, Customer sites, relationships, profile class, tax rules, red text (IMS), banking information, sales rep assignments (IMS), freight terms, FOB, collector and pricelists within Oracle EBS & Cloud Environments
Modify/maintain all records on Customer accounts including but not limited to:
Name changes and ownership changes
Address format changes
Address additions and inactivations
Relationships
Sales rep assignments
Work cross functionally with Customer Care, Sales, Logistics, Credit & Collections and Pricing teams to solve Customer data issues
Troubleshoot errors received in Oracle Order Management or Siebel related to the STERIS Customer Master
Identify Customer accounts and/or Customer hierarchies to be cleansed; execute cleansing proactively
Utilize various reporting tools including the portal (IMS) and COGNOS to review accuracy of Customer data
Investigate returned mail and update Customer database accordingly
Assist with Party, Customer, and Account Merge process
Support acquisition integrations which may include Customer matching, creation and maintenance
Perform additional maintenance and projects as required
Qualification
Required
High school diploma or GED
Minimum 2 years Customer service or office experience
Demonstrated organizational skills and the ability to work independently
Demonstrated track record in providing exceptional Customer service
Ability to prioritize and manage multiple tasks
Detail-oriented, with the ability to handle multiple projects simultaneously under tight deadlines
Ability to work both independently and in a team environment
Strong organizational capabilities
Attention to detail
Strong Customer focus (both internal and external)
Strong initiative
Critical thinking and problem solving skills
Communication skills; verbal skills, written skills, active listening skills
Benefits
Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental, and Vision benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity & Parental Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career
Company
STERIS
STERIS is a leading provider of infection prevention and other procedural products and services, focused primarily on healthcare, pharmaceutical and medical device Customers.
10001+ employees
H1B Sponsorship
STERIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (28)
2023 (15)
2022 (33)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$0.28M2010-05-21Post Ipo Debt· $0.28M
1998-12-01IPO
Leadership Team
Daniel Carestio
President and CEO, STERIS
Walter Rosebrough
CEO Emeritus & Senior Advisor
Recent News
2025-11-05
Company data provided by crunchbase