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Energy Transfer · 1 month ago

Tech Services Analyst

CLARKSBURG, West Virginia, United States

Full-time

Onsite

Mid Level

3+ years exp

Energy Transfer provides mission critical natural gas compression services and is seeking a Tech Services Analyst Rotator. This role involves operational project work, troubleshooting, and supporting the Operations Team to enhance customer service while maintaining safety and professional standards.

EnergyOil and GasRenewable Energy

No H1B

Responsibilities

Follow and observe all safety and environmental policies

Assist with high-end troubleshooting and complex repairs of natural gas compressors in effort to minimize down time

Analyze repetitive occurrences and provide technical solutions in order to reduce costs

Engage in project work for company and customer in a team-oriented environment

Accurately gather and prepare data for reports critical to equipment health

Conduct investigations by given due date in the case of 'root cause' failure of compression equipment

Perform installation and commissioning of new and existing equipment

Respond to common inquiries from internal and external customers

Write technical reports and articles for inter-company publication

Contribute to on-the-job training and development of Field Service Technicians

Perform federal and state emissions compliance testing on compressor engines using EPA Reference Methods

Collect site-specific operational data for preparation and submission of emissions test reports

Oversee and provide technical support for emissions compliance

Coach, mentor, and train field service technicians

Maintain company vehicle according to company guidelines

Work with sales team to identify new opportunities and to facilitate critical communication with customers

Any other duties or responsibilities as assigned by supervisor

Full-time hourly position

Qualification

Mechanical aptitudeTechnical troubleshootingEmissions compliance testingTechnical school certificationCustomer managementData analysisTechnical manualsSoftware proficiencyCritical thinkingCommunication skills

Required

High school graduate

3-5 years related experience and/or training

High degree of mechanical aptitude, critical thinking and decision-making skills essential to balance customer needs with company cost issues

Valid driver's license with a Motor Vehicle Record history acceptable to USA Compression

Strong verbal and written communication skills, providing proactive communication at the field level to both customers and peers

Customer management skills are required to maintain internal and external customer confidence

Read and understand P & ID and electrical drawings

Ability to define problems, collect data, establish facts, and draw valid conclusions

Read, understand, analyze, and apply technical manuals

Experience interpreting an extensive variety of technical instructions in mathematical or diagram form and understanding abstract and concrete variables

Proficient in use of Excel, Word, Outlook, Internet and inventory tracking software

Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc

Applicant must have the ability to legally work in the U.S

Preferred

Technical school certification, college preferred

Company

Energy Transfer

Glassdoor3.7

Energy Transfer LP (NYSE: ET) owns and operates one of the largest and most diversified portfolios of energy assets in the United States, with more than 125,000 miles of pipeline and associated energy infrastructure.

Founded in 1995

Dallas, Texas, USA

10001+ employees