Brookfield Global Recruitment Services ยท 5 days ago
System Administrator - Physical Security Systems
Brookfield Global Recruitment Services is a global leader within the industry, and they are seeking a Physical Security System Administrator. The role focuses on the design, integration, installation, maintenance, and operations of technically complex integrated physical security management systems.
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Responsibilities
Install, configure, and maintain various security systems including but not limited to access control, video surveillance, and intrusion detection systems
Perform system upgrades and modifications to meet client requirements and adhere to industry standards
Work collaboratively with project teams to ensure the successful implementation and integration of security solutions
Promptly identify and resolve technical issues to maintain system functionality
Conduct diagnostic tests and use troubleshooting tools to analyze system performance and determine solutions
Provide both remote and on-site support to address client concerns efficiently
Engage directly with clients to understand their needs and respond to inquiries
Offer training and guidance when necessary to clients on system operation and maintenance
Foster positive client relationships through effective communication and problem resolution
Maintain accurate and up-to-date documentation of all service activities, including service reports, equipment inventory, and configuration changes
Collaborate with the other technical teams to contribute to knowledge bases and share best practices
Qualification
Required
Minimum of 4+ years of experience in a related role; security systems
Industry Certifications in Genetec, Avigilon Lenel, CCure, Bosch, AMAG and other Access Control and Video Management systems
Exceptional customer service skills, both over the phone and in person, with the ability to work under pressure
Proficiency in Microsoft Outlook, Excel, Word, and PDF
Strong troubleshooting skills in networking, network cameras, circuitry, relays, reading wiring diagrams, and using digital multimeter testers
Excellent organizational skills with the ability to manage multiple tasks simultaneously and attention to detail
Strong verbal, written, and interpersonal communication skills
Flexibility to adapt to changing priorities and directions in a dynamic work environment
Ability to travel and work onsite
Preferred
Ideally B.S. in Computer Science, Electrical Engineering or related subject