Cravath, Swaine & Moore LLP · 4 hours ago
ServiceNow Developer
New York, NY
Full-time
Hybrid
Senior Level
$150K/yr - $175K/yr
5+ years expCravath, Swaine & Moore LLP is seeking a dynamic, motivated ServiceNow Developer to help design and deliver cutting-edge solutions within ServiceNow that enhance operational efficiency and elevate user experience. This role requires technical expertise to architect scalable solutions and collaborate with various stakeholders to support digital transformation initiatives.
AdviceLaw EnforcementLegal
Responsibilities
Designs, configures, and customizes ServiceNow applications, workflows, catalog items, and integrations
Collaborates with stakeholders to gather and refine requirements
Works closely with IT and business partners to plan and implement platform solutions
Performs platform support, maintenance, troubleshooting, and upgrades
Creates and maintains technical documentation and user guides; provides training to end users and administrators; and
Contributes to emerging initiatives, including AI-driven and agentic platform capabilities
Leverages deep understanding of ServiceNow architecture, data models, and application structures; and
Prioritizes configuration-first approaches to minimize customization, risk, and technical debt
Improves usability and overall user experience across the platform
Implements automation using Flow Designer and Business Rules; and
Ensures security and compliance throughout automated processes
Maintains data integrity using Import Sets, Transform Maps, and CMDB relationship modeling
Develops smart dashboards and reports based on user needs; and
Supports data stewardship across key tables and modules
Integrates ServiceNow with other enterprise applications
Builds scalable, maintainable, and high-performing platform solutions; and
Performs additional duties as assigned
Qualification
Required
ServiceNow Certified Application Developer with 5+ years of hands-on experience (ITSM and Workplace Case Management preferred)
Bachelor's degree in Computer Science, Information Systems, or related field
Strong understanding of ITIL principles and best practices
Proven experience developing and integrating ServiceNow solutions in enterprise environments
Proficiency with JavaScript, Flow Designer, Glide API, and related web services
Solid knowledge of data management practices and CMDB modeling
Strong communication skills
Experience with agile methodologies, including sprint planning and backlog management
Availability to work additional hours as needed
Benefits
Paid time off
Medical
Dental
Vision care
401(k)
Substantial health club discounts
Company
Cravath, Swaine & Moore LLP
Cravath has been known as one of the premier U.S. law firms for two centuries.
1001-5000 employees
H1B Sponsorship
Cravath, Swaine & Moore LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (8)
2023 (12)
2022 (5)
2021 (1)
2020 (13)
Funding
Current Stage
Late StageLeadership Team
Jeff Franchetti
Chief Information Officer
Recent News
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