Premier Community Services · 1 month ago
Workforce Development Manager
Medford,OR,US
Full-time
Onsite
Mid, Senior LevelPremier Community Supports delivers high-quality, person-centered care across in-home and community-based services. The Workforce Development Manager will lead talent planning, professional development, and employee relations, partnering with leadership to build a diverse and engaged workforce while enhancing HR systems and supporting organizational growth initiatives.
Assisted LivingCommunitiesHealth CareNursing and Residential CareService Industry
Responsibilities
Review staffing needs across all programs and create steps for meeting those needs
Plan to build a strong, diverse, and inclusive workforce
Oversee recruiting support and improve talent pipelines
Track turnover and provide recommendations to improve retention
Develop career path plans that help employees grow in their roles
Assist managers with mapping job progressions and creating professional development plans
Deliver job coaching and performance management work
Design training materials and development plans for all levels of staff
Deliver training when needed and as appropriate
Review training programs for quality and make updates as systems grow
Assist with workplace mediation and coaching conversations
Guide managers through performance issues using fair practices
Partner with leadership to strengthen culture and employee engagement
Lead efforts related to Employer of Choice projects
Review administrative onboarding for accuracy and quality
Improve onboarding processes and ensure timely completion of tasks
Complete onboarding and integration of incoming staff as we grow
Lead HR projects that improve systems and processes
Upgrade and consolidate HR platforms and tools as needed
Track project work and ensure deadlines are met
Assist HR Director with HR due diligence for new programs
Partner with the HR Director in defining and planning department-level goals
Lead and develop assigned HR staff through guidance and support
Build strong relationships with managers, employees, and executive leaders
Conduct market research and support evaluation of compensation frameworks and pay-equity
Support the HR Director in responding to questions about total rewards and advising on pay-related decisions
Uphold the company’s values, mission, and policies — acting ethically and consistently
Operate efficiently and effectively, following established procedures and ensuring compliance with relevant laws and regulations
Maintain a safe work environment, participate in required safety practices, and use company equipment responsibly
Demonstrate professionalism by being punctual, dependable, and communicating promptly about scheduling changes
Work collaboratively with colleagues and treat all individuals with respect and confidentiality; protect company property and report any concerns
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or a related field — or equivalent combination of education and experience
HR certification, PHR, SHRM-CP (preferred)
Demonstrated experience with HR practices including recruiting, employee relations, training, or workforce planning
Strong communication, coaching, conflict-resolution, and organizational skills
Comfort working with HR systems and sensitive/confidential information
Proven ability to manage multiple priorities, adapt to change, and meet deadlines
Valid driver's license and reliable transportation
Preferred
HR certification, PHR, SHRM-CP
Benefits
Health, dental, vision benefits available with 75% of cost paid by Premier
Accrue up to 80 hours of PTO (paid time off) per year
401K offered after 90 days of employment with up to 4% employer match
Training and professional development opportunities
Company
Premier Community Services
Premier Community Services offers residential support, in-home support, agency companion programs, and supported living services.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase