Purcell Tire & Rubber Co · 1 month ago
Account Manager-MO (DOT 10k) - Fenton, MO
Fenton,MO,US
Full-time
Onsite
Mid Level
$42K/yr - $125K/yr
3+ years expPurcell Tire & Rubber Co is seeking an Account Manager to sell new tires, retreads, and tire services to commercial customers while maintaining strong customer relationships. The role involves performing fleet surveys, resolving customer complaints, and meeting sales goals while ensuring high levels of customer service.
Transportation/Trucking/Railroad
Responsibilities
Sell commercial, truck, and OTR sales/service, including retreads
Assure that the highest levels of customer service are met by performing fleet surveys, tire analysis, mileage tracking, and other customer reports, as needed
Resolve customer concerns or complaints as they arise
Follow pricing policies which will provide satisfactory gross margins
Meet goals and sales quotas set by supervisor
Maintain a clean vehicle to reflect the proper corporate image to the public
Maintain proper telephone answering techniques
Solicit new accounts
Report information on a regular basis to Purcell’s sales management tool
Protect company assets (inventory, cash accounts, receivables, equipment and real estate)
Embrace Purcell’s culture of safety and perform all jobs in a safe manner
Regular attendance in accordance with assigned schedule
Ability to perform physical requirements as listed in job description
Other essential and non-essential duties, as assigned by management
Qualification
Required
Minimum Education: High School
Minimum Job-Specific Experience: 3-5 years
Driver's License Required: Yes
Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets
Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Mathematics — Knowledge of arithmetic, algebra, geometry, statistics, and their applications
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Computers and Programs — Knowledge and proficient use of computer hardware and software (AS400, Microsoft Excel, CRM software)
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
Persuasion — Persuading others to change their minds or behavior
Service Orientation — Actively looking for ways to help people
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience
Frequent lifting, carrying, pushing, and pulling up to 100 lbs
Frequent standing, bending, kneeling, crouching
Working around loud noises, dusts, and fumes
Working in both hot and cold temperatures both indoors and outdoors
Benefits
Medical, Dental, Vision, Life Insurance, Disability, Flex-Spending, Health Savings Account, 401(k) with company match.
Company
Purcell Tire & Rubber Co
Purcell Tire & Rubber Co is a transportation company that provides tire and automotive repair facilities.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase