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Engrain · 1 month ago

Salesforce QA & Systems Intern

Greenwood Village,CO,US

Internship

Hybrid

Intern

$20/hr - $22/hr

Engrain builds map-based tech that’s redefining how real estate works. As a Salesforce QA & Systems Intern, you will help build the Quality Assurance function, performing manual testing, creating test case libraries, and collaborating with the operations team to ensure system integrity.

Information TechnologyPropTechReal EstateSoftware

Responsibilities

Perform manual testing on Salesforce configurations (Flows, validation rules, custom objects) to ensure they meet business requirements before they reach production

Create our foundational library of test cases, documenting steps to reproduce errors, expected results, and actual results to ensure long-term system health

Log and track defects in our project management tool (e.g., Jira/Asana), collaborating with the operations team to verify fixes and close loops

Draft Standard Operating Procedures (SOPs) and user guides for new features, ensuring our technical documentation is accurate and easy to understand

Utilize Excel/Google Sheets to track testing progress and identify trends regarding where our system breaks most often to drive future improvements

Qualification

Salesforce knowledgeSDLCAnalytical mindsetDetail-orientedManual testingProcess documentationData analysis

Required

Currently pursuing an undergraduate or graduate degree in a relevant field (e.g., Business, Tech, Economics) or demonstrating a strong interest in technical systems and operations

An active interest in the Salesforce ecosystem. Ideally, you have completed 50+ Badges on Trailhead or are working toward your Salesforce Associate or Administrator certification

You understand the basics of how software is built and why testing (UAT, Regression) is critical to business success

You enjoy logic puzzles and 'breaking' things. You don't just see that something failed; you want to know why and how

You notice when data formatting is inconsistent or when a user flow doesn't make logical sense

Available to be on-site ~60% of the time