Senior Knowledge Management Specialist jobs in United States
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Samsara · 1 month ago

Senior Knowledge Management Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$80K/yr - $122K/yr
date3+ years exp

Samsara is the pioneer of the Connected Operations™ Cloud, helping organizations improve the safety, efficiency, and sustainability of their physical operations. The Senior Knowledge Management Specialist will develop and drive content guidelines, manage KM projects, and implement knowledge management strategies while fostering relationships with customers in various industries.

Business IntelligenceCloud Data ServicesInternet of ThingsSaaSSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Develop and drive clear content guidelines, taxonomy, and organization to support the refinement and expansion of the KM library
Be responsible for project planning, coordination, and successful delivery within the KM portfolio
Assist in the development and implementation of knowledge management strategies
Identify and implement enhancements in our KM processes and technology, guided by KM KPIs and industry best practice
Actively participate in technology-driven initiatives, incorporating AI and other innovative solutions
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Qualification

Knowledge Management experienceAI platformsProject managementKCS certificationCMSKMS proficiencyShowpad proficiencyJIRA proficiencyConfluence proficiencyZendesk proficiencyTableau proficiencyDynamic troubleshooting workflowsKM analyticsKPIsSupport-focused AI techKnowledge-focused AI techCustomer relationship buildingTeam player

Required

Bachelor's degree in a related field
3+ years of KM experience, with a solid foundation in AI platforms, dynamic troubleshooting workflows, and KM analytics and KPIs
Proficient in project and program management, with a demonstrated ability to manage multiple projects simultaneously
Proficient in one or more CMS or KMS system

Preferred

KCS certification or similar knowledge management methodology certifications
Proficient in Showpad, JIRA, Confluence, Zendesk, Tableau, or similar tools
Proficient in support-focused or knowledge-focused AI tech

Benefits

Competitive total compensation package
Employee-led remote and flexible working
Health benefits

Company

Samsara

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Samsara is digitizing the world of physical operations.
dateFounded in 2015
location
San Francisco, California, USA
people-size1001-5000 employees
web-link
http://www.samsara.com

H1B Sponsorship

Samsara has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (53)
2023 (59)
2022 (70)
2021 (1)
2020 (8)

Funding

Current Stage
Public Company
Total Funding
$930M
Key Investors
General CatalystAndreessen Horowitz
2021-12-15IPO
2020-09-24Secondary Market
2020-05-20Series F· $700M

Leadership Team

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Sanjit Biswas
CEO
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Ben Calderon
CTO - Hardware & Operations
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Recent News

Fenwick
Fenwick Represents Samsara in $25M Series A Financing
2025-12-31
FinSMEs
Samsara Raises $25M in Funding
2025-12-31
Andreessen Horowitz
Andreessen Horowitz Portfolio
2025-12-31
Company data provided by crunchbase