Lands' End · 1 month ago
Product Manager, Order Management & Fulfillment
Dodgeville, WI
Full-time
Hybrid
Mid, Senior Level
2+ years expLands' End is seeking a Product Manager for Order Management & Fulfillment who will be responsible for defining and executing the strategy for the order lifecycle and fulfillment capabilities. The role involves overseeing system integrations, optimizing order processes, and collaborating cross-functionally to enhance customer satisfaction and operational efficiency.
ApparelE-CommerceFashionHome DecorLifestyleRetailRetail Technology
Responsibilities
Own Order Management & Fulfillment Strategy : Develop and execute the roadmap for OMS and fulfillment capabilities, aligning with business objectives and operational priorities
Oversee System Integrations : Oversee integrations between SAP, OMS, WMS, TMS and other participating applications to ensure real-time visibility of orders, inventory, fulfillment milestones and shipping status
Optimize Order Lifecycle Processes : Continuously improve workflows from order release through delivery, reducing exceptions and improving service levels
Define & Maintain Order Routing Logic : Own the configuration and optimization of sourcing rules, allocation logic, and fulfillment prioritization to ensure cost-effective and customer-centric order routing
Drive Product Delivery in Agile Environment : Define and prioritize backlog items, lead sprint planning, and ensure delivery of high-impact features and enhancements
Collaborate Cross-Functionally : Act as the primary liaison between operations, logistics, IT, and customer care to align technology capabilities with business needs
Resolve Issues & Analyze Root Causes : Lead resolution of order-related exceptions across internal systems and 3PL partners; provide actionable insights to leadership
Deliver Measurable Business Value : Implement strategies that reduce cost, improve fulfillment speed, and enhance customer satisfaction
Qualification
Required
2-5 years in product management or supply chain technology roles
3+ years managing OMS platforms (IBM Sterling, SAP, Oracle) and fulfillment systems
Proven experience in Agile delivery and cross-functional leadership
Strategic & Analytical Thinking: Ability to translate business needs into scalable solutions
Agile Product Ownership: Skilled in backlog management, sprint planning, and stakeholder engagement
Technical Acumen: Experience with SAP, Manhattan Active WMS, Manhattan TMS, Third Party Logistics (3PL) integrations
Process Optimization: Proven ability to streamline workflows and improve operational efficiency
Cross-Functional Leadership: Strong communication and collaboration skills across business and technology teams
Preferred
Bachelor's degree in Business, Supply Chain, Information Systems, or related field preferred, but not required
Lean Six Sigma experience preferred
Company
Lands' End
Lands’ End, Inc. (NASDAQ: LE) is a leading multi-channel retailer of clothing, accessories, footwear and home products.
1001-5000 employees
H1B Sponsorship
Lands' End has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (5)
2023 (12)
2022 (12)
2021 (6)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$535M2024-01-02Post Ipo Debt· $260M
2020-09-09Post Ipo Debt· $275M
2014-04-07IPO
Leadership Team
Andrew McLean
CEO
Bernie McCracken
Chief Financial Officer
Recent News
GlobeNewswire
2025-12-09
2025-12-09
Lands' End, Inc.
2025-11-28
Company data provided by crunchbase