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BCU · 1 day ago

Spec, Asset & Loss Mitigation

United States

Full-time

Remote

Senior Level

$40K/yr - $60K/yr

5+ years exp

BCU is a dynamic workplace focused on empowering individuals to achieve financial freedom. The Spec, Asset & Loss Mitigation role involves preparing and processing loan modification requests and supporting collection efforts to mitigate risks associated with the credit union's portfolio.

BankingFinancial Services

Growth Opportunities

Responsibilities

Utilize advanced knowledge of subject matter to mitigate loss via phone, email, mail, and interpersonal interactions

Execute loss mitigation strategy as designed by Management

Perform agreed upon quantity and quality of collection activity on assigned accounts. This includes working with members to document financial hardships, prepare modification proposals for management approval, and work with member and other BCU departments to process approved loan modifications, while ensuring compliance with the Collections Policy

Supports the Sr Team Lead, Asset & Loss Mitigation with collection efforts to mitigate risk of loss for the credit union’s portfolio real estate and student loans

Perform thorough account follow up and ensure proper actions, documentation and analysis are being taken to resolve delinquent accounts

Process all incoming and outgoing requests for paper and electronic documents related to consumer loan modifications

Assist the Department in handling inbound calls or other member issues outside of assigned account workload

Adheres to procedures outlined in the Collections Policy, state and federal regulations, and procedural documents

Additional duties as assigned

Qualification

Loan modification processingCollection strategy executionMicrosoft Office proficiencyVerbal communicationClerical skillsTask managementAttention to detailSelf-motivationConfidentiality sensitivity