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RWC Group · 1 month ago

Rental Sales & Administrative Coordinator

Seattle, WA, 98168, US

Full-time

Onsite

New Grad, Entry Level

RWC Group is a premier Commercial Truck & Bus Dealership with 20 locations across 5 states, and they are seeking a versatile and detail-oriented Rental Sales & Admin Coordinator. This role involves promoting rental services, managing customer relationships, and ensuring smooth administrative operations.

AutomotiveTransportation

Responsibilities

Customer Engagement: Serve as the primary point of contact for rental inquiries via phone, email, and in person, providing expert guidance on vehicle selection, features, and rental options

Business Development: Proactively identify and pursue new commercial rental accounts and grow our existing customer base through prospecting, cold calling, and networking

Relationship Management: Consult with clients before, during, and after sales to resolve problems and provide ongoing support, fostering long-term relationships and repeat business

Rental Administration: Coordinate the entire rental process, from initial inquiry to final equipment return, ensuring a seamless experience

Documentation & Accuracy: Prepare, review, and process all necessary rental agreements, contracts, and invoices with meticulous attention to detail

Fleet Maintenance Coordination: Work closely with the maintenance team to track vehicle status, schedule maintenance, and ensure the fleet is clean, safe, and ready for rental

Rental Billing: Prepare rental invoices for customers ensuring accuracy and timeliness