Gallagher · 4 weeks ago
Senior Claims Advocate
Boston, MA
Full-time
Hybrid
Senior Level
$84K/yr - $165K/yr
5+ years expGallagher is a company that helps clients face risk with confidence through a client-centric suite of consulting tools. The Senior Claims Advocate will act as an advocate for complex clients, providing assistance and coverage advice while managing large claims and ensuring favorable resolutions.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Hiring Manager
Meredith Slotten, PHR
Responsibilities
Acts as an advocate for complex clients, providing assistance and coverage advice as well as monitoring of large and complex claims, documenting all pertinent activity as it relates to the claim
Consulting with clients and brokers on claims and coverage issues
Facilitating and attending client meetings and claims reviews; and Negotiating changes in reserves for a positive client outcome as appropriate by line of coverage
Provides status reports to clients as required by any applicable service plan, reviews action plans and reserves with consideration for client costs
Actively researches and obtains claims information from both clients, and carriers and timely and accurately communicate with all interested parties
Reviews all new problematic or complex claims on designated clients and formulates a plan of action to achieve a favorable claim resolution
Qualification
Required
Bachelor's degree or commensurate experience
5 years' related experience in Safety, Risk, or Insurance
Ability to obtain appropriate licenses in all states where business is conducted
Excellent interpersonal, verbal and written communication skills
Proficiency in Microsoft Office
Moderate travel required, including some overnight travel
Ability to travel by car and aircraft and work outside or normal business hours as required
Preferred
Associate in Risk Management (ARM)
Associate in Safety Professional (ASP)
Certified Safety Professional (CSP)
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
Life Insurance International
2026-01-07
2025-12-04
2025-11-19
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