International Programs Group · 1 month ago
Claims Representative - Full Time, Remote (St. Louis, Missouri)
United States
Full-time
Remote
New Grad, Entry LevelInternational Programs Group is involved in handling a variety of claims across the contiguous United States. The Claims Representative is responsible for investigating and settling personal property damage claims while ensuring strong communication and customer service.
Insurance
No H1B
Responsibilities
Initiate the investigation of new claims
Make coverage decisions based on the Named Peril Policies
Evaluate settlements of personal property damage as appropriate
Establish contact with the insured and storage facility within established protocol
Recognize coverage issues and bring them to the attention of the supervisor
Develop basic understanding of all entities under this program and their corresponding certificates and policies
Recognize state specific laws and claims regulations throughout the United States to ensure proper compliance in claims investigation including sending and securing proper documentation
Respond to time sensitive material including but not limited to department of insurance complaints
Manage a diary system to systematically review and resolve claims within the specified state and client compliance guidelines
Maintain state license by completing continuing education coursework and/or work towards a claims designation
Other duties as assigned by the claims supervisor
Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing
Qualification
Required
High School Diploma or Equivalent required
Able to be licensed in states, countries where necessary
Proficient in Microsoft Office
Strong writing skills and proper use of grammar to prepare written status reports for the principal
Ability to plan and exercise conscious control over the amount of time spent on specific activities
Strong Communicator (verbal and written)
Ability to multi-task and handle high volume of concurrent tasks
Work collaboratively with others inside and outside the company
Preferred
Bachelor's degree is preferred
Experience with Lloyd's of London is considered an asset
Experience with variety of insurance policies a plus
AIC designation preferred
Company
International Programs Group
International Programs Group (IPG) is an independent third-party claims administration team that provides claims services.
Founded in 2008
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-11-10Acquired
Recent News
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