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Alba Wheels Up International, LLC · 3 hours ago

Sr. Key Account Manager

United States

Full-time

Remote

Senior Level

5+ years exp

Alba Wheels Up International, LLC is seeking a Sr. Key Account Manager to play a pivotal role in shaping the company's future by understanding customer requirements and proposing valuable solutions. The role involves managing key accounts, creating strategies, identifying new opportunities, and ensuring high-quality customer service in the logistics and customs compliance sector.

Transportation/Trucking/Railroad

Hiring Manager

Fabian DiCristina, MBA

Responsibilities

Directly responsible for designated accounts: engaging with the customer and ALBA’s network as the primary developer of the relationship. Become a trusted advisor and the customers voice within our firm

Create and maintain a key account strategy: define the strategic approach through solutions, internal/ external positions on RFQs and RFPs; partner with departments to deliver best in class service and industry competitive pricing

Identify new opportunities: increasing the scope of business and solutions with designated customer(s), while creating a sizeable pipeline and maintaining a high closing ratio

Create and present targeted Business Reviews: Update client strategies, priorities, and business strategy while introducing new ideas and continuous improvement

Technologically Adept: Ability to understand and share our key technology offerings; BI, Mesur.io, and online tracking

Competently connect and collaborate with other KAM's

Monitor monthly performance reports: volume, profitability, and pipeline ensuring immediate actions in case of deviations

Qualification

Customs Brokerage LicenseSemiconductor experienceProficiency w/CargowiseCustoms Brokerage OperationsSupply chain experienceEnd-to-End LogisticsExceptional Customer serviceMulti-lingualTechnologically Adept

Required

Customs Brokerage License required

Semiconductor experience required

Proficiency w/Cargowise required

Customs Brokerage Operations experience required

5+ years of supply chain industry experience in new business sales, account management or operations in a 3PL, freight forwarder or other relevant logistics provider scenario

Requires in-depth knowledge of international supply chain and experience with clients on a national and/or global scale

Exceptional Customer service skills

Ability to engage clients on company technology

Experience with End-to-End Logistics processes and solutions