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LAZ Parking · 3 weeks ago

Airport Shuttle and Facilities Manager - 3rd Shift - Columbus, OH

Columbus, OH

Full-time

Onsite

Mid, Senior Level

$55K/yr - $59K/yr

LAZ Parking is a company devoted to promoting an employee-focused servant leadership culture. The Airport Shuttle and Facilities Manager will oversee financials and operations for shuttle services and parking management, ensuring compliance with regulations and maximizing customer satisfaction.

CommercialCustomer ServiceEventsParkingResidential

Responsibilities

Provides full oversight of shuttle operations, including, scheduling, vehicle maintenance, route management, staff coordination and ensuring compliance with DOT and FMSCA regulations for safe and efficient transportation services

Responsible for direct oversight and management of several components of parking at an airport location including: valet, events, self-park garage and shuttle operations

Responsible for developing client relationships and business retention

Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients

Assist the region with the business development, proposal, presentation, and transitions for new locations

Lead, direct, and develop team of employees to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking’s culture as a guideline

Identifying high potential employees to support the organization’s continued growth

Responsible for planning and executing plan for the opening of new locations within their assigned portfolio

Preparation of budgets/monthly reviews of profit/loss by location with assigned portfolio

Organize and narrate parking management skills for Facilities Managers and Assistant Managers

Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients

Daily, Weekly, Monthly, and Annual financial and operational reports as required

Serve as a liaison to parking patrons and various stakeholder groups who are impacted by the operations of the assigned portfolio (and vice versa)

Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned portfolio

Participate in labor contract management if applicable to assigned portfolio

Review and edit proposed parking, maintenance, etc. agreements

Communicate with local police department and emergency management teams regarding operations

Organize and manage the oversight of event operations within LAZ Parking

Implementation and completion of other projects, programs, and initiatives that may arise from assigned portfolio operation

Additional related duties as assigned

Qualification

Transportation LeadershipCustomer ServiceTeam BuildingFinancial ManagementCoaching SkillsMulti-taskingPolicy InterpretationSense of UrgencyCreative Problem SolvingEffective Communication