Premier America Credit Union · 1 month ago
Operations Services Specialist
Premier America Credit Union is one of the nation’s largest credit unions, focused on serving its members' financial needs. The Operations Services Specialist will assist in the operation of credit union branches and member service areas, ensuring regulatory compliance and providing feedback for process improvements.
BankingFinancial ServicesNon Profit
Responsibilities
Responsible for processing requests from internal departments, (check copies, statement copies, account type changes, fee reversals, etc.)
Assist in reviewing Mobile/ATM deposits and necessary adjustments, including returns, holds, other adjustments and escalations to FIU department for further review
Complete daily remittance processing, manual posting (items unable to be processed through remittance due to missed information, research, or special instructions)
Responsible for scanning and indexing all member documents as requested
Responsible for processing incoming mail requests (account closures, deposits, and loan payments)
Process loan payoffs and send appropriate documents to lending department
Process ACH originations requests
Assist with account charge-offs, including handling incoming and outgoing calls, sending out notices, and providing recommendations
Process levies, garnishments, and money judgments
Establishes and maintains effective communication and coordination with Credit Union staff. Maintains a high degree of integrity and respect for confidentiality and privacy of information
Qualification
Required
High school graduate or equivalent
Two years of credit union experience preferred with one year minimum of similar experience
Solid math and bookkeeping abilities
Microsoft Office suite skills including Word and Excel
Solid communication and public relations skills
Benefits
Competitive pay
Subsidized health care including medical, dental and vision
FSA and HSA
Company-Paid Life and A&D insurance
Discounts on loans (must be a member)
Paid Vacation, Holiday, and Sick time
401k Retirement Saving Plan with a 6% safe harbor employer match
Educational Assistance Program and more!