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SpaceX · 2 days ago

Accounts Receivable Specialist (Starlink Enterprise)

Bastrop, TX

Full-time

Hybrid

Entry, Mid Level

$80K/yr - $100K/yr

2+ years exp

SpaceX is a company focused on enabling human life on Mars through innovative technologies. They are seeking an Accounts Receivable Specialist for the Starlink Global Operations team, responsible for managing a portfolio of government and enterprise customers while ensuring efficient service delivery and communication of requirements and expectations.

Advanced MaterialsAerospaceManufacturingNational SecuritySpace Travel

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Act as Accounts Receivable and Invoice Specialist point of contact for a robust portfolio of assigned government & enterprise customers and own the interface from contract signature onwards with emphasis on:

Delivering impeccable customer service, including efficient acknowledgement and resolution of issues

Building relationships to identify requirements and manage expectations

Collecting, communicating, and championing customer feedback internally to influence and steer programmatic and technical development required to maintain and grow enterprise business

Identify and successfully communicate readiness levels, requirements, schedules, and risks to realize forecasted revenue on or ahead of schedule

Identify, design, and lead implementation of system enhancements and automations to improve the internal and external system interfaces

Qualification

Accounts ReceivableFinanceGovernment ContractsElectronic InvoicingCustomer Relationship ManagementProject ManagementEmpathyResiliencyBusiness JudgementSynthesis of RequirementsTechnical KnowledgeCommunication SkillsProblem SolvingActive Listening

Required

Bachelor's degree and 2+ years of experience in accounts receivable, finance or invoicing; OR high school equivalency certificate and 6+ year of professional experience in accounts receivable, finance or invoicing in lieu of a degree

Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts

Availability and willingness to travel as needed to customer sites and meetings

Preferred

Bachelor's degree in finance or business-related field

Experience submitting electronic invoices using Wide Area Workflow (WAWF), Invoice Processing Platform (IPP), Ariba, and other methods as required by the contract

Significant knowledge or experience in Government Contracts and Customer Relationship Management platforms

Experience managing multiple complex projects and delivering under tight deadlines and resource constraints

Experience building long-term and successful customer relationships demonstrating empathy, active listening, and resiliency skills

Technical knowledge of Starlink or telecommunications in at least one key area: satellites, ground network, user terminals, or related technology

Ability to synthesize multiple unique requirements and suggest smart solutions

Track record of demonstrating sound business judgement, evaluating alternatives, and making recommendations that were adopted and ultimately successful

Excellent written and verbal communication skills, including ability to craft and present professional solutions to leadership

Ability to manage execution of significant or complex contracts including initial intake, schedules, invoicing and accounts receivable actions