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Fooda · 1 month ago

Program Supervisor

Amarillo, TX

Full-time

Onsite

Mid Level

Fooda is a company that pioneered the concept of rotating popup restaurants inside offices, providing unique food programs across various locations. The Program Supervisor is responsible for delivering a hospitality-driven experience at a client location, ensuring smooth operations and maintaining high standards of service.

ConsumerConsumer SoftwareEnterprise SoftwareFood and BeverageRestaurants

No H1B

Responsibilities

Lead the day-to-day onsite experience, ensuring Fooda’s programs run smoothly, on time, and with a hospitality-first mindset

Serve as the primary onsite contact for the client and their employees, building trust through consistency, communication, and quick problem solving

Provide onsite guidance and support to staff or coordinators when needed, helping everyone stay aligned and prepared for service

Partner with restaurant teams to ensure they’re set up for success each day—communicating expectations, supporting setup, and addressing issues as they arise

Keep a close pulse on the customer experience, noticing trends, resolving concerns, and escalating when appropriate to the Sr Strategic Account Manager

Maintain the operational details that keep service running well—menus, point-of-sale updates, signage, daily flow, and overall presentation

Influence the restaurant network supporting your location by sharing feedback, reinforcing standards, and helping ensure strong vendor performance