Telecommunications Operator PRN jobs in United States
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MedStar Health · 1 month ago

Telecommunications Operator PRN

positionWashington, DC
timeFull-time
remoteOnsite
seniorityEntry Level
money$18/hr - $28.73/hr
date1+ years exp

MedStar Health is seeking a Telecommunications Operator PRN at MedStar National Rehabilitation Hospital. This role involves providing courteous and efficient communications to callers, ensuring proper routing of calls, and maintaining professionalism during emergencies or crises.

Health CareMedical
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H1B Sponsor Likelynote

Responsibilities

Answers all incoming calls to the facility with courtesy and efficiency
Provides courteous and efficient communication within the hospital and information about the Network to the customer
Takes ownership of a complaint and facilitates immediate service recovery
Relays incoming outgoing and interoffice telephone calls in a timely professional manner
Maintains an orderly flow of internal communications within the hospital and meets any crisis which may arise
Takes messages and relays them when necessary
Responsible for recording and reporting communication system malfunctions to the director or appropriate vendor in the absence of the director to ensure timely repair
Responds to alarms located in the service area
Knows staff/personnel functions to be able to direct callers in a prompt knowledgeable and effective manner

Qualification

Telecommunications experienceCustomer service skillsVerbal communicationWritten communicationMultitasking

Required

High School Diploma or GED required
1-2 years Telecommunications experience in a hospital/call center environment required
Excellent customer service skills
Excellent verbal communication skills
Ability to communicate effectively in writing
Ability to function efficiently when there are a high volume of calls
Ability to multitask accordingly

Preferred

Some college/vocational education preferred

Company

MedStar Health

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MedStar Health is a not-for-profit healthcare organization
dateFounded in 1999
location
Columbia, Maryland, USA
people-size10001+ employees
web-link
http://www.medstarhealth.org

H1B Sponsorship

MedStar Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (13)
2023 (14)
2022 (14)
2021 (12)
2020 (14)

Funding

Current Stage
Late Stage
Total Funding
$29M
Key Investors
American Medical AssociationAgency for Healthcare Research and QualityA. James and Alice B. Clark Foundation
2023-06-21Grant
2022-09-27Grant· $2M
2020-07-03Grant· $27M

Leadership Team

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David Mayer
Executive Director MedStar Institute for Quality and Safety Quality and Safety CEO Patient Safety Mo
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Recent News

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2025-12-17
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2025-12-15
Maryland Daily Record
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2025-12-05
Company data provided by crunchbase