Product Manager, Client Installation & Experience jobs in United States
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The Cigna Group ยท 1 month ago

Product Manager, Client Installation & Experience

positionAustin, TX
timeFull-time
remoteOnsite
seniorityMid Level
money$93K/yr - $155K/yr
date3+ years exp

The Cigna Group is dedicated to improving health and vitality through innovative solutions in healthcare technology. As a Product Manager for Client Installation & Experience, you will shape the onboarding journey for clients, driving operational efficiency and enhancing client satisfaction.

CommercialHealth CareHospitalInsuranceMedical

Responsibilities

Champion broker and client needs by identifying pain points and designing solutions that simplify onboarding and renewal
Drive measurable outcomes by aligning product strategy with goals for reducing installation timelines and improving satisfaction
Lead initiatives to enhance internal workflows, implement automation and optimize tools for scalability and efficiency
Collaborate cross-functionally with Sales, Underwriting and Client Operations to ensure seamless onboarding execution
Analyze operational metrics and use insights to prioritize product enhancements for maximum impact

Qualification

Product managementOperational workflowsData managementHealthcare experienceWorkflow automationAnalytical skillsPlatform developmentCompliance standardsClient satisfactionCross-functional collaboration

Required

3+ years of product management experience, preferably in healthcare, insurance, or related industries
Proven ability to manage complex operational workflows and deliver technology-enabled process improvements
Strong understanding of complex systems and data management

Preferred

Experience with healthcare payers; broker experience is a plus
Familiarity with workflow automation and operational tooling
Strong analytical skills and ability to translate business objectives into actionable product roadmaps
Strong understanding of platform development and backend technologies
Understanding of compliance and security standards in healthcare technology
Bachelor's degree in Business, Technology or related field

Benefits

Medical
Vision
Dental
Well-being and behavioral health programs
401(k) with company match
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays

Company

The Cigna Group

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The Cigna Group is a healthcare firm that focuses on providing hospital services and innovative solutions for better health.
dateFounded in 1981
location
Bloomfield, Connecticut, USA
people-size10001+ employees
web-link
https://www.cigna.com/

Funding

Current Stage
Late Stage

Leadership Team

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David Cordani
Chairman and Chief Executive Officer
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Michele Berg
CEO Communications
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Recent News

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Company data provided by crunchbase