Global Director, Customer and Industry Value jobs in United States
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NetSuite · 1 month ago

Global Director, Customer and Industry Value

positionUnited States
timeFull-time
remoteRemote
seniorityDirector/Executive
date10+ years exp

Oracle is seeking a dynamic and forward-thinking Senior Director of Customer Strategy & Industry Value to lead a global team of highly skilled consultants. This role is responsible for shaping and executing strategies that maximize customer value, drive business outcomes, and position Oracle as a strategic partner in targeted industries.

Cloud ComputingComputerCRMiOSSaaSSoftware

Responsibilities

Provide strategic leadership and direction to a global team of 10+ senior consultants, ensuring performance excellence and professional growth
Develop and execute customer-centric strategies that align Oracle’s products and services with client business objectives and industry trends
Be accountable for the successful delivery of high-impact industry value engagements, executive workshops, assessments, and strategic initiatives for premier enterprise customers
Partner with sales, product, and solutions teams to support account planning, opportunity shaping, and value articulation
Serve as the executive sponsor for key transformation projects, ensuring outcomes align with Oracle’s and the customer's priorities
Maintain deep industry knowledge, regularly analyzing trends, disruptions, regulatory changes, and emerging technologies to inform Oracle and client strategies
Foster an inclusive, collaborative, and high-performing team culture, providing coaching and mentorship to consultants located in diverse geographies
Drive continuous improvement and the adoption of best practices, methodologies, and tools within the team
Represent Oracle at industry events, customer forums, and executive briefings as a recognized thought leader in your field

Qualification

Cloud expertiseSaaS knowledgeDigital transformationConsulting experienceExecutive presenceRelationship managementCoaching skillsCommunication skills

Required

10+ years of experience in consulting, strategy, enterprise technology, or related roles
Ability to read, write, and speak English
Experience leading global teams
Demonstrated ability to develop and execute customer and industry strategies with measurable business outcomes
Proven success managing, coaching and developing highly skilled consultants across multiple regions and cultures
Deep expertise in cloud, SaaS, digital transformation, or enterprise applications
Exceptional executive presence, communication, and relationship management skills
Willingness to travel as business needs require

Preferred

Bachelor's degree in Business, Technology, or a related field
MBA or equivalent advanced degree strongly preferred
12+ years of experience in consulting, strategy, enterprise technology, or related roles, with at least 5 years leading global teams

Company

NetSuite

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NetSuite is cloud computing company dedicated to delivering business applications over the internet.
dateFounded in 1998
location
Redwood Shores, California, USA
people-size10001+ employees
web-link
https://www.netsuite.com/portal/home.shtml

Funding

Current Stage
Public Company
Total Funding
$157.79M
Key Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M

Leadership Team

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Brian Chess
SVP Technology and AI
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Eli Johnson
Vice President, Global Sales Productivity
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