Caesars Entertainment · 1 month ago
Inside Sales Executive: Multicultural - Corporate (Las Vegas)
Las Vegas, NV
Full-time
Onsite
Entry Level
1+ years expCaesars Entertainment is the largest casino-entertainment company in the U.S., committed to creating extraordinary experiences. The Multicultural Casino Sales Executive will act as the primary growth engine for VIP marketing, developing strategic relationships and managing outbound sales telemarketing to enhance customer engagement.
Food and Beverage
Responsibilities
Responsible for developing and maintaining coded player block through direct mail, email, telemarketing and leveraging databases
Actively participate in telephone solicitation and coordinates personalized direct mailings for assigned markets
Ensures seamless hand off of guest pre-trip itinerary for flawless on property execution by VIP Hospitality team
Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty
Responds to and consistently meets the needs of coded customers
Supports and cultivates new ideas and methods to deliver business solutions
Identifies ways to increase efficiency or improve product or service
Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business
Prepare project plans that aid in moving projects forward
Must demonstrate strong knowledge of casino systems (LMS, CMS, SALESFORCE, EMS, SCHEDULER, TICKET SAGE, etc.)
Open to outside employees/outside vendors shadowing and answering any pertinent department information
Fully knowledgeable of all happenings on property and in market
Demonstrate mastery of all existing products/services and/or progress on new initiatives, bonus programs and system changes
Actively participate in all department and company initiatives to drive sales and revenue
Demonstrate a willingness to teach, mentor, train and share information with the team
Develop skills to handles increasingly complex matters
Compiles with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy
Politely gives consistent, timely and accurate information and finds answer when unsure for customers as well as co-workers
Projects warmth and enthusiasm in person and on the phone; builds rapport to strengthen relationships and encourages trial as well as repeat visitation
Has the ability to multitask and prioritize in a fast-paced environment
Sales Excellence: Leveraging sales technique to maximize performance
Passion for Service: Internally motivated to graciously serve, delight and build player loyalty, as well as service and assist co-workers
Drive: Harnessing energy and passion to excel
Customer / Commercial /Market Awareness: Anticipating and listening to customer needs / looking outside our world
Influence: Engaging and assisting others to succeed
Professional Excellence: Applied functional / business knowledge; professionalism, composure, effectiveness
Qualification
Required
One to three years hospitality or sales experience. (Experience with luxury brands preferred
High School diploma or equivalent
Ability to think independently in making decisions to maximize customer service experience and program profitability
Ability to effectively manage time and perform multiple tasks simultaneously including assisting fellow Casino Sales Executives
Must have a systematic and process-oriented mindset to ensure seamless end to end customer experiences
Excellent interpersonal skills required
Must have excellent oral and written communication skills
Must be able to listen and respond to visual and aural cues
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Must be able to obtain a Nevada Gaming License
Must have manual dexterity and coordination to operate office equipment to include but not limited to: 10 key adding machine, PC computers, telephone/headset, fax machine, photocopy machine
Must be able to work in moderate to loud noise conditions
Must be able to make telephone calls for extended periods (minimum 60+ calls/day)
Must be able to lift up to 15 pounds
Must be able to move in and around the Casino/ Hotel/Mall areas
Must be able to tolerate areas containing secondhand smoke
Must be able to work for long periods of time, under fluorescent lighting
Must be able to work at a desk for most of the day, in a seated position
Must be able to spend most of the day working off computer monitors and operating a keyboard
Although most of the position will be spend seated at a desk, there will be occasions where candidate must be able to remain on one's feet for long periods of time, and/or walk for long distances
Must be able to travel as needed
Company
Caesars Entertainment
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Martin Logan
Chief Product and Technology Officer (CPO CTO)
Kenneth Fuchs
COO and Head of Sports
Recent News
ReviewJournal
2025-10-06
2025-10-03
2025-10-03
Company data provided by crunchbase