Patreon · 2 days ago
Senior Product Manager, Access & Identity
San Francisco, CA
Full-time
Hybrid
Senior Level
6+ years expPatreon is a media and community platform that empowers creators to engage with their fans through various membership options. They are seeking a Senior Product Manager for Access & Identity to lead initiatives in account integrity, fraud prevention, and regulatory compliance, ensuring user data security and trust within the community.
Content CreatorsMusicPodcastVideo
Responsibilities
Own the roadmap for Patreon's KYC (Know Your Customer) and KYB (Know Your Business) programs, ensuring we meet AML requirements and support tax reporting
Ship self-serve account recovery flows, new login alerts and other systems that empower users to protect themselves
Lead efforts to ensure user identity data and related PII are properly tagged and gated by appropriate data privacy controls, internally and externally
Improve detection and observability across auth, sessions, and sensitive actions (payouts, password changes); Partner with Fraud Ops on better tooling and automated controls
Reduce ATO-related monetary loss through strategic deployment of step-up authentication, device fingerprinting, and risk-based friction
Define success metrics and KPIs—from ATO loss rates to authentication success rates—and use data to drive continuous improvement
Create clarity across Product, Engineering, Design, Legal and Ops by articulating decisions, tradeoffs, and rationale in simple, compelling narratives
Partner with GTM teams to understand fraud patterns and compliance needs, translating them into product improvements
Qualification
Required
6+ years of product management experience, with deep expertise in identity, access management, fraud prevention, or security
Proven track record of delivering complex, cross-functional initiatives from strategy through execution
Experience building or integrating identity verification, fraud detection, KYC/AML systems, or authentication flows
Strong technical foundation with the ability to collaborate effectively with engineering teams and make informed technical tradeoffs
Comfort working with data science, ML-driven systems, and risk scoring models
Exceptional communication skills and ability to influence across product, engineering, design, legal, and compliance organizations
Ability to balance competing priorities: security vs. user experience, compliance requirements vs. product velocity, innovation vs. technical debt
Preferred
Bachelor's degree in Computer Science, Engineering, or related field
Benefits
Salary
Equity plans
Healthcare
Flexible time off
Company holidays
Recharge days
Commuter benefits
Lifestyle stipends
Learning and development stipends
Patronage
Parental leave
401k plan with matching
Company
Patreon
Patreon is an online platform connecting musicians and other artists with their fan base.
201-500 employees
H1B Sponsorship
Patreon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (13)
2023 (12)
2022 (20)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$413.3MKey Investors
Tiger Global ManagementGlade Brook Capital PartnersThrive Capital
2021-11-10Secondary Market
2021-09-15Series Unknown
2021-04-06Series F· $155M
Leadership Team
Jack Conte
CEO & Co-Founder
Sam Yam
Co-founder, President & CTO
Recent News
vcnewsdaily
2025-12-01
2025-11-19
Company data provided by crunchbase