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NEOGOV · 1 month ago

Courtroom Technologist I

Kingman, AZ

Full-time

Onsite

Entry Level

$40K/yr - $44K/yr

1+ years exp

NEOGOV is seeking a Courtroom Technologist I to provide user support to judicial staff for courtroom technology. This role involves assisting with audio/visual devices, video conferencing systems, and managing virtual participants during court proceedings.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Utilizes subject matter expertise and courtroom technology knowledge to provide user support to judicial staff for audio/visual devices, video conferencing systems, digital evidence and presentation technologies for assigned courtrooms

Assists judicial staff, attorneys, and jurors in the use of courtroom technology in connecting to and resolving issues using presentation technology during court proceedings

Performs daily checks and verifies functionalities for all rooms including audio/visual tools and computer systems supporting courtroom and jury deliberation room processes

May also assist in person jury operations

Qualification

Courtroom technology knowledgeAudio/visual supportVideo conferencing systemsCustomer service experienceProblem-solving skillsCommunication skillsTeam collaboration

Required

A High School diploma or equivalent G.E.D. Certificate and two (2) years of work experience in a customer service support role; OR an Associate's degree from a college, university or vocational/trade school in computer support, management information systems, or a related field, and one (1) year of work experience in a customer service support role; OR any equivalent combination of experience, training and/or education

Must complete annual training as required by the Committee on Judicial Education and Training (COJET)

Must possess a valid State of Arizona Driver's License at the start of employment and maintain said license while employed in this position

Provide acceptable driving history at no cost to the County

Employees are subject to immediate callout when an emergency, disaster or breach of homeland security occurs. Employees shall be available, unless excused, to ensure the court is adequately staffed during and immediately following natural and/or manmade disasters, infectious disease outbreaks, and acts of terrorism. This may require assisting other employees in the work unit in accomplishing assignments as necessary and the working of unusual, long hours over an extended period of time with infrequent breaks or rest periods