Insulet Corporation · 2 weeks ago
Sr. UX Designer - Acton, MA (Hybrid)
Acton, MA
Full-time
Hybrid
Mid, Senior Level
$116K/yr - $174K/yr
5+ years expInsulet Corporation is an innovative medical device company dedicated to simplifying life for people with diabetes through its Omnipod product platform. They are seeking a Senior UX Designer to lead high-impact design initiatives across various digital touchpoints that support Omnipod users, focusing on enhancing the customer experience through thoughtful design.
Health CareMedicalMedical Device
Responsibilities
Lead end-to-end UX design for web-based and cross-platform digital experiences that support Omnipod users—such as onboarding flows, customer portals, medical data dashboards, and healthcare provider tools
Take ownership of large-scale, often ambiguous design initiatives from discovery through delivery, working closely with product managers, engineers, marketers, and CX stakeholders to define and execute experience strategy
Influence product direction by advocating for customer needs, challenging assumptions, and ensuring design solutions balance user experience, business goals, and technical feasibility
Create wireframes, prototypes, flows, and design specifications using modern design and collaboration tools like Figma, Adobe Creative Cloud, Miro, Confluence, Jira; clearly communicate design decisions through strong visual and verbal storytelling
Collaborate with user research and human factors teams to incorporate customer insights and ensure solutions are safe, effective, and aligned with FDA guidance where applicable
Apply best practices in accessibility, usability, and responsive design to create experiences that are inclusive, scalable, and intuitive
Participate in agile development cycles and contribute to product planning by advocating for user needs and experience quality
Partner with technical integration teams to ensure seamless user experiences across connected platforms, including evaluating APIs, understanding data flows, and contributing to branding and UX alignment across external and internal systems
Champion a customer-first mindset, advocate for UX excellence, and help define success metrics and outcomes in cross-functional forums and design reviews
Evolve and improve existing products, unify fragmented experiences, and create seamless, cohesive journeys across the product ecosystem
Gather and synthesize insights from diverse stakeholders, including internal users (e.g., customer service, sales, training teams), healthcare providers, and people living with diabetes, to inform design decisions
Contribute to the evolution of Insulet’s design system and experience standards as our brand and platform mature
Mentor and support other designers through informal coaching, design critiques, and shared knowledge-building
Support ongoing improvement of team processes, tools, and collaboration practices, contributing to a strong UX culture
Qualification
Required
Bachelor's or Master's degree in a relevant field such as Psychology, Computer Science, Human-Computer Interaction, Industrial Design, Interaction Design, or a related discipline is preferred
5–8 years of experience in UX and product design, with a strong focus on delivering customer-centric digital products across multiple touchpoints (e.g., web, mobile, portals)
Expert-level proficiency in modern UX and design tools, with a demonstrated ability to deliver high-quality interaction design, visual design, and specifications
Strong working knowledge of usability principles, design heuristics, accessibility standards, and responsive design techniques
Experience designing for mobile and responsive platforms
Strong portfolio required, showcasing design thinking, storytelling ability, and polished execution. If your portfolio is password protected, please include the password in your application
Experience working in agile product development environments and using agile collaboration tools
Proven success collaborating cross-functionally with product managers, engineers, marketers, and researchers
Familiarity with user research methods and the ability to integrate research insights into design decisions
Comfortable working in a distributed environment, with teams across the U.S. and Mexico
Deep expertise in human-centered design principles, methods, and lifecycle
Preferred
Experience designing digital tools or workflows that support regulated industries or involve complex data is a plus
Intellectual curiosity and a desire to dig into the details of complex problems
Advanced prototyping skills (e.g., high-fidelity interactive prototypes) preferred
Experience with diabetes or healthcare design is a plus
Experience with CX design, community design, portal design, and marketing collaboration is preferred
Company
Insulet Corporation
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform.
1001-5000 employees
H1B Sponsorship
Insulet Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (43)
2023 (19)
2022 (33)
2021 (41)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$629.5MKey Investors
DeerfieldOrbiMedAlta Partners
2025-03-18Post Ipo Debt· $450M
2009-03-16Post Ipo Debt· $60M
2007-05-15IPO
Leadership Team
Ashley McEvoy
President & Chief Executive Officer
Ana Maria Chadwick
Chief Financial Officer
Recent News
2025-12-20
2025-12-17
Company data provided by crunchbase