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Mechanics Bank · 4 hours ago

Branch Manager

Richmond, CA

Full-time

Onsite

Mid, Senior Level

$72K/yr - $115K/yr

5+ years exp

Mechanics Bank is currently searching for a Branch Manager to join their team at the Mira Vista Branch. The Branch Manager is responsible for overseeing daily operations, ensuring financial success, customer satisfaction, and staff development while achieving sales goals and managing compliance. This role involves leading the branch team, managing community relations, and fostering a customer-centric culture.

BankingFinancial ServicesWealth Management

Responsibilities

Manages a Retail Branch office and is responsible for overall performance including achievement of sales and service goals. Develops and implements strategies to achieve financial objectives. Drives team performance to achieve goals thorough huddles, meetings, coaching, direction and leading by example. Personally performs sales activities

Manages and provides leadership to branch supervisors and employees. Performs human resource management tasks including; hiring, performance appraisals, promotions, salary increases, coaching, training, development, and disciplinary actions

Actively works with internal and external business partners to meet assigned goals and customer expectations. Establishes and maintains relationships with community leaders and achieves a significant presence of the Bank in the community

Develops and executes strategic plan with support of entire branch management team for branch success, including business development, customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Monitors and analyzes financial performance, prepares reports, and makes recommendations for improvement. Manages budgeting and forecasting for the branch

Fosters a customer-centric culture within the branch. Addresses customer inquiries, concerns, and escalations promptly. Implements strategies to enhance customer satisfaction and loyalty

Responsible for overall branch operational soundness, quality and efficiency. Provides support and overall branch management to the operations team. Ensures that the branch is following Bank policies and procedures at all times. Ensures that compliance training and standards are met in a timely manner. Supports operations with management of FTE for maximum efficiency and positive customer experience

Ensures active community participation and leadership, including CRA activities, in the local community

Qualification

Banking experienceManagement experienceBusiness developmentNotary licenseCustomer serviceBanking regulationsTeam motivationSales skillsInterpersonal skills

Required

High School Diploma or GED required or equivalent combination of education and experience

Minimum 5 years banking with an emphasis in sales required

Minimum 3 years management experience required

Excellent interpersonal skills; successful experience managing and leading people

Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures

Thorough knowledge of small business and consumer credit principles and practices

Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results

Sound working knowledge of small business and consumer credit principles and practices

Excellent business development skills, particularly related to financial service products

Ability to communicate effectively with customers, team members and all levels of management

Knowledge of current applicable Federal and State banking regulations

Preferred

Notary license preferred

Benefits

Medical, prescription, dental, and vision coverage for employees and their eligible family members

Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits

Health Savings Account with employer contribution

Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit

401(k) and Roth 401(k) with company contribution

529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program

Supplemental Health plans, Voluntary Legal and Identity Theft Services

11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year

Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)