University of California, San Francisco · 1 month ago
Practice Coordinator 2
San Francisco, CA
Full-time
Onsite
Mid Level
4+ years expThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research and excellence in patient care. The Practice Coordinator is responsible for representing the administrative team, supporting practice operations, and ensuring excellent customer service in an outpatient care unit.
AssociationBiotechnologyEducationMedicalPharmaceutical
Responsibilities
Represent the administrative team as the public face of the Practice
Work closely with administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts
Provide support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing
Maintain all routine clerical operations and communications
Adhere to the UCSF House and Telephone Standards and be sensitive to the needs of patients, staff and providers at all times
Work closely with others and be flexible in dealing with changing priorities
Synthesize knowledge of practice operations to problem-solve, prioritize and facilitate complex transactions
Provide excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency
Qualification
Required
High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience
Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time
Ability to analyze situations, prioritizes, and develops solutions and makes recommendations
Ability to work with minimal supervision
Ability to use good judgment and work independently, at times under the pressure of deadlines
Ability to access situations prioritizes workload, develop solutions and make recommendations
Excellent customer service and communication/interpersonal skills, both over the telephone and directly
Able to sit at a computer terminal with telephone headphones for extended periods of time
Basic math skills required
Proven ability to deal with a wide variety of individuals
Ability to deal sensitively and effectively with patients
Excellent organizational and problem-solving skills
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
Demonstrated administrative/office coordination skills
Demonstrated knowledge of medical practice terminology
Preferred
Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services
Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three
Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred
Prior experience with EPIC
Company
University of California, San Francisco
University of California, San Francisco is an educational institution that focuses on medical courses.
10001+ employees
H1B Sponsorship
University of California, San Francisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (365)
2024 (342)
2023 (308)
2022 (306)
2021 (241)
2020 (268)
Funding
Current Stage
Late StageTotal Funding
$52.45MKey Investors
California Institute for Regenerative MedicineBaldrick's FoundationNational Institute on Aging
2025-01-30Grant· $11.9M
2023-11-21Grant
2023-10-03Grant
Leadership Team
Pamela Hudson
Chief Operating Officer | Center for Digital Health Innovation
Jimmie Ye
Professor
Recent News
2026-01-13
2026-01-06
2026-01-05
Company data provided by crunchbase