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Alera Group, Inc. · 20 hours ago

Administrative Assistant/Receptionist

Lebanon, PA

Full-time

Onsite

New Grad, Entry Level

$15/hr - $18/hr

Alera Group is looking for an Administrative Assistant/Receptionist who is highly motivated and enthusiastic. The role involves greeting visitors, managing calls, and supporting daily office operations while ensuring a professional and welcoming environment.

Employee BenefitsFinancial ServicesInsuranceRisk Management

Responsibilities

Greet visitors, manage incoming calls, handle client inquiries, maintain a welcoming reception area, and ensure all interactions reflect professional, high-quality service

Coordinate scheduling, manage mail and packages, prepare documents/reports, support daily office operations, and maintain organized electronic and paper files

Assist with insurance applications, claims, and policy changes; perform accurate data entry in the agency management system; and provide general support to agency staff as needed

Qualification

Microsoft OfficeInsurance management softwareCRM softwareOrganization skillsCustomer serviceMultitasking abilitiesVerbal communicationWritten communication

Required

High school diploma or equivalent

Experience in a receptionist or administrative role preferred—especially within insurance or financial services

Proficiency with Microsoft Office and office technology

Strong organization, accuracy, and multitasking abilities

Excellent verbal and written communication skills

A friendly and professional demeanor

A strong commitment to delivering quality customer service

Preferred

Experience in a receptionist or administrative role within insurance or financial services

Familiarity with insurance management or CRM software

Benefits

Medical

Dental

Life and disability insurance

401k

Generous paid time off

Much more

Company

Alera Group, Inc.

Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most.

Founded in 2017