Head of Knowledge Management jobs in United States
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Jeffer Mangels Butler & Mitchell LLP · 2 months ago

Head of Knowledge Management

Jeffer Mangels Butler & Mitchell LLP (JMBM) is a results-driven law firm focused on client satisfaction. The Head of Knowledge Management will serve as a strategic partner, overseeing the firm's information services and leading initiatives to enhance efficiency and promote a culture of knowledge-sharing among attorneys and staff.

ConsultingLegalProfessional Services

Responsibilities

Manage the Firm’s overall information services/knowledge management strategy
Lead a knowledge-sharing culture that leverages knowledge to empower attorneys and staff to utilize resources independently and for the purpose of driving continuous learning, innovation, and client service
Engage with department heads and their respective practice groups to understand the information resources required to provide practice groups with the tools necessary to perform at the highest level
Harness your technical skills and resources to identify opportunities and lead initiatives to leverage AI/GenAI within the Firm’s practice groups in collaboration with the IT department
Utilize your project management and organizational skills to develop, design, and maintain an intranet that acts as a vital resource for attorneys and staff
Lead knowledge and innovation projects with the focus of providing everyone in the Firm with tools that enhance efficiency, increase accuracy, and promote ingenuity
Employ your advanced research skills to respond to research requests, and train Information Services Specialists to respond quickly and effectively by utilizing all resources available to the Information Services Department
Supplement the effectiveness of other administrative departments, such as Conflicts and Docketing, by assisting with overflow requests
Create Information Services policies, guidelines, presentations, and resource materials
Partner with practice groups to initiate the creation of knowledge banks and standardize templates and transactional document sets
Apply your negotiation skills and attention to detail to manage all vendor contracts supporting Information services
Network with peer groups to augment your resources and provide insight into the latest developments in the legal industry's library/information services and knowledge management fields
Draw on your industry expertise to stay abreast of legal news and educate attorneys and staff through creative learning avenues
Manage the Information Services Department’s annual budget to ensure proper resources are available for information and technology resources while meeting the Firm's financial goals

Qualification

Knowledge Management StrategyAI/GenAI ImplementationProject ManagementAdvanced Research SkillsVendor ManagementNegotiation SkillsAttention to DetailTeam LeadershipCommunication Skills

Required

Bachelor's degree required
Minimum of four years' experience in the field of marketing library services, information services, or knowledge management required

Preferred

MLS or similar master's degree preferred

Company

Jeffer Mangels Butler & Mitchell LLP

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Jeffer Mangels Butler & Mitchell LLP (JMBM) is a full service law firm of approximately 120 lawyers.

Funding

Current Stage
Growth Stage

Leadership Team

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Travis Gemoets
Attorney and Partner
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Company data provided by crunchbase