Elastic · 6 days ago
Services Account Executive (Strategic Accounts)
Oregon, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$149K/yr - $236K/yr
10+ years expElastic, the Search AI Company, enables everyone to find the answers they need in real time using all their data. The Services Account Executive will play an essential role in growing the Services business by managing customer relationships and ensuring successful service delivery from pre-sales to launch.
AnalyticsCloud ComputingOpen SourceSaaSSearch EngineSoftware
Responsibilities
Complete Elastic training and become an authority in our consulting methodologies and practices
Evangelize Elastic’s ability to deliver business outcomes and our delivery methodology to our customers
Apply industry expertise and business insight to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes
Engage customers, especially C-Level, using a consultative selling approach that positions Elastic and yourself as a long-term trusted advisor relationship
Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Elastic Stack
Exceed growth and bookings targets, ensure organizational health, and drive customer satisfaction
Develop and lead a territory plan and a personalized account plan for each customer, which aligns with their business goals
Forecast accurately and timely, build a pipeline, and progress opportunities to deliver YOY growth
Form a strong relationship with the Sales, Customer Success organization, and regional Alliances/Partner organizations that are instrumental to success. You should be able to operate in a co-sell model, collaborate, and establish relationships
Be an integral part of hiring and mentoring new Services Sales Partners
Contribute to enhancing our delivery methodology, services practice, and industry POV's
Qualification
Required
10+ years of consultative sales experience with a proven record of consistently exceeding quota
5+ years experience selling and/or delivering professional services for a strategic consulting firm, large scale system integrator, or professional services unit within a software company
Demonstrated ability to develop and maintain C-level relationships where you are recognized as a trusted advisor
Experience growing accounts with large and complex pursuits ($M+)
Highly collaborative and excels in a complex, matrixed environment
Experience in creating outstanding responses to functional and technical elements of RFIs/RFP
Project/account management experience
Team player with strong interpersonal skills
Ability to thrive in a fast-paced, dynamic environment
Leadership Qualities: PASSION: Passionate about Customer Success, BEGINNER'S MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands-on, THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller, URGENCY: Ability to move fast and drive business value and results, TEAM PLAYER: A great teammate that everyone enjoys working with and has a generous heart, TRUST: Trust the company's core values and have the ability to build trust with everyone you work with, ADAPTABLE: Excels in high levels of uncertainty
Benefits
Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with a minimum of 16 weeks of parental leave
Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings
Company
Elastic
Elastic builds software to make data usable in real time and at scale for search, logging, security, and analytics use cases.
1001-5000 employees
H1B Sponsorship
Elastic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$162MKey Investors
New Enterprise AssociatesIndex VenturesBenchmark
2018-10-04IPO
2018-05-03Secondary Market
2016-07-01Series D· $58M
Leadership Team
Ashutosh Kulkarni
CEO
Shay Banon
Chief Technology Officer
Recent News
2025-12-29
2025-12-10
Company data provided by crunchbase