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VSP Vision · 13 hours ago

Optical Manager

Kansas City, MO

Full-time

Onsite

Mid, Senior Level

$62K/yr - $86K/yr

3+ years exp

VSP Vision is a company focused on providing premier optical services, and they are seeking an Optical Manager to drive profitable sales growth. The role involves developing a positive retail environment, building relationships with doctors, and ensuring high-quality customer service and associate satisfaction.

EyewearHealth CareHealth Insurance

Responsibilities

Drive profitable store sales by fostering a retail selling culture

Develops professional business relationships with Doctors

Recruit, train, develop, motivate, coach and retain World Class Associates

Ensure store is effectively merchandised and presented according to standards

Ensure high quality through accurate measurements, correct pricing, AcuityLogic/Eyefinity/OfficeMate entry, and realistic delivery time quote

Maximize Managed Vision Care relationships and sales opportunities

Ensure timely implementation of approved Marketing programs and initiatives

Ensure positive and productive host relationships

Qualification

Optician certificationSales growth experienceSupervisory experienceRetail merchandisingCustomer service experienceTrainingCoachingCommunication skillsRelationship buildingAdaptability

Required

Bachelor's degree in related field or equivalent work experience

Three years of experience as an optician

Minimum Three Years Of Supervisory/lead Experience

State licensure or certification by a nationally recognized optician association as an optician

Proven track record of sales growth through sales skills and accountability for sales results

Ability to facilitate, train (through practice and role-play), coach, and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams

Ability to recruit and select associates/teams

Proven experience and results with a retail or customer service establishment

Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business

Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships

Success in store merchandising and attention to detail

Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up