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The Salvation Army · 1 month ago

Resident Assistant

Syracuse, NY

Part-time

Onsite

New Grad, Entry Level

$19.50/hr - $19.50/hr

0+ years exp

The Salvation Army is seeking a Resident Assistant for their Emergency Family Shelter. The role involves supervising residents, addressing their basic needs, and providing support through conflict resolution and crisis intervention.

CharityNon ProfitRehabilitation

Responsibilities

Supervise residents in the program including coaching residents on program policies and rules to maintain a physically and emotionally safe environment for residents and staff. Provide conflict resolution, crisis intervention and supportive counseling as needed

Address immediate basic needs for individuals entering shelter including orientation to facility, house schedule, program rules and staff. Provide supplies to meet immediate basic needs

Promote activities to increase competence with activities of daily living and independent living skills. Assist Case Managers in working with residents on their goal plans

Maintain accurate documentation including statistics, clear and concise individual case narratives and log entries, daily census, Intake/Discharge forms and narratives, and HMIS data entry

Complete shift specific support services

Maintain communication shift-to-shift in staff journal

Answer telephone and respond to inquiries. Provide resources and referrals for 24 hour crisis line. Communicate any needs (maintenance or repairs) in the communication journal. Any urgent safety concerns are to be addressed immediately

Attend mandatory monthly staff meetings, bi-weekly leadership meetings and required training sessions. Maintain certifications

Demonstrate cultural competence as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army Syracuse Area Services Strategic Plan