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Switch · 1 week ago

Network Infrastructure Technician

Las Vegas, NV

Full-time

Onsite

Entry Level

1+ years exp

Switch is a company that designs, builds, and operates data centers, focusing on revolutionary innovation and operational excellence. The Network Infrastructure Technician role involves installing and maintaining network cabling infrastructure, troubleshooting equipment, and providing exceptional service to customers in a fast-paced environment.

Information Technology & Services

H1B Sponsor Likely

Responsibilities

Install, terminate, maintain and troubleshoot various network cabling infrastructure (CAT 3/CAT 5/CAT 6 copper, fiber and coaxial), including but not limited to patch panels and cable management systems

Conduct physical installation of various circuits

Perform installation of cabling support structures (cable tray, J-Hooks, ladder rack, ladder rack tray, cable horns)

Effectively coordinate with Switch customers, both internal and external, to install, troubleshoot, and test premise equipment including but not limited to: Standard datacenter infrastructure hardware such as PDU’s, computers, switches, routers, optics, wireless access points, and other transport equipment

Performing vendor escorts

Hard drive installation and replacement

RAM installation and replacement

Utilizing remote terminal interfaces

Other tasks as needed

Create design layout records (D.L.R.) for all installations within a web-based environment

Execute standard cable testing procedures

Operate company provided testing equipment for various cabling systems including but not limited to wire mapper/continuity tester, Probe & Tone generator, and Phone Test set

Interpret, investigate and remediate mission critical alerts

Provide exceptional service to all customers and vendors in a fast-paced environment

Provide quality, timely and accurate end-to-end support of any issues within functional area of responsibility

Effectively coordinate, interact and perform troubleshooting actions with customers

Understand and execute appropriate escalation and notification procedures using sound judgment

Accurately document all actions, events and corresponding time allocated for tasks

Possess ability to utilize and navigate various ticketing and project tracking systems

Provide input and feedback for the use and optimization of internal network management as well as customer support functions, processes and procedures

Create and distribute scheduled company notifications via ticketing system

Provide routine feedback on existing departmental processes

Work in a team environment and communicate with customers in a professional manner

Qualification

CompTIA certificationsNetwork cabling knowledgeTroubleshooting hardwareANSI/EIA/TIA standardsNetwork topologiesPower systems knowledgeComputer literacyCommunicationTime managementTeam collaborationProblem solving

Required

1-2 years of experience in Telecom industry or Information Technology discipline

CompTIA (A+, Network+, Security+) certification

Willingness to prioritize required OSHA 10, First Aid/CPR, Ladder & Scaffold Safety, Fire Extinguisher and HazMat Training

Basic understanding of ANSI, EIA/TIA industry standards (25pr color code, T568A&B color code, etc.)

Knowledge of CAT 3, CAT 5 and CAT 6 cabling functions and specifications

Knowledge of Single-mode and Multi-mode fiber functions and specifications

Basic knowledge of power systems including but not limited to PDU's, Fuse alarm panels

Understanding of various network topologies

The ability to troubleshoot hardware, layer 1 connectivity issues and perform maintenance on hardware devices

Possess cognition of the impact of electrostatic discharge when applied to electronic devices and the ability to apply practical methods to mitigate static discharge events

Comfortable with Field Replaceable Units (FRU's) on multiple hardware platforms and familiar with all media types

Efficiently interact with computing systems

Able to navigate and effectively utilize ticketing systems

Excellent oral and written communication and interpersonal skills using methods such as direct contact, phone, email and instant messaging as well as documenting/tracking incidents within ticketing system(s)

Computer literate with an emphasis on Microsoft Office Suite

Experience with equipment terminal access applications (Ex.: CRT, Putty, SSH)

Must be adaptable to shift scheduling to meet demand of 24/7/365 operations

Able to work in a team environment and communicate with customers in a professional manner

Able to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism

Able to accurately communicate both written and verbally, complex issues using easy to understand terminology

Possess demonstrated problem solving skills

Demonstrable time management and organization skills with the ability to address multiple tasks simultaneously

Possess basic typing, email and computer skills

Able to recognize and manage confidential information

Able to follow established safety practices and procedures in applicable situations and related work functions

Able to frequently safely lift and/or move up to 70 pounds and occasionally lift and/or move up to 500 pounds and utilize lifting/lowering device

Able to occasionally work at heights and confined spaces

Able to regularly work in areas with hotter and colder temperatures than a normal office environment

Able to regularly stoop, kneel, and crouch for long periods of time

Able to safely transport, ascend and descend ladders

Benefits

Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

Company

Switch

Switch was founded in 2000 by CEO Rob Roy and stands at the forefront as the premier data center designer, builder and operator, owning 100% of its land and facilities.

Founded in 2000

Las Vegas, Nevada, US

501-1000 employees

https://www.switch.com

H1B Sponsorship

Switch has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (1)