Boomer Benefits · 1 month ago
Client Service Representatives ($23.00/hour)
Fort Worth, TX
Full-time
Onsite
Entry Level
$23/hr - $23/hr
2+ years expBoomer Benefits is a leading national Medicare insurance agency licensed in 49 states, seeking positive and friendly Client Service Representatives. The role involves providing exceptional support to clients, answering their questions, resolving issues, and helping with additional policy needs.
Health CareInsuranceMedical
Responsibilities
Reach out to existing clients regularly to answer questions about their coverage, resolve problems, and help them with checking rates
Ask existing clients for referrals and whether they need help with other policies such as dental or final expense
Provide unparalleled back-end policy support to existing clients
Qualification
Required
2 - 3 years office or customer service experience with great phone voice and conversational skills
Stable job history that demonstrates commitment and longevity at prior employers
Work in-office, Monday - Thursday 8:45am - 5:30pm; Friday 8:45am - 4:30pm
Personal integrity with a willingness and dedication to do what's right for each client
Microsoft office skills-- able to type, navigate internet, use email efficiently
Clear criminal background and credit history-- Willing to study for and pass insurance licensing exam. We will send you to training for this
Ability to stay cheerful and friendly during long hours on the phone daily
Ability to work overtime and some Saturdays in the fall during the Medicare open enrollment
The ability to work standard business hours Monday-Friday, in our office located in Fort Worth
You must be a positive, loyal team player, and a quick learner
You must be cheerful on the phone and comfortable with heavy phone work
Preferred
Experience working with Salesforce database is a plus but not required
Willing to ask existing clients if they need help with dental insurance (and earn bonuses for doing so!)
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Company
Boomer Benefits
Boomer Benefits provides insurance products, medicare legislation and medicare supplements.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Kunkle
CEO & Founding Partner, Boomer Benefits®
Recent News
Boomer Benefits
2025-11-25
Morningstar.com
2025-10-30
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