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Arista Networks · 8 hours ago

Federal Technical Solutions Engineer

Boulder, CO

Full-time

Onsite

Entry, Mid Level

$71K/yr - $137K/yr

2+ years exp

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. The Federal Technical Solutions Engineer will provide advanced technical support for federal customers, troubleshooting complex hardware, software, and network configuration issues while ensuring compliance with federal security standards.

Cloud ComputingData Center AutomationHardwareInformation TechnologySoftware

Culture & Values

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide advanced technical support for federal customers via phone, email, and secure communication channels

Troubleshoot and resolve complex hardware, software, and network configuration issues in data center, campus, and routing deployments

Collaborate with cross-functional teams to ensure timely resolution of escalated issues

Support product installation, operation, and optimization in compliance with federal security and operational standards

Document customer interactions, recurring issues, and provide feedback to engineering for continuous product improvement

Assist in developing knowledge base content and best practices tailored to the federal networking community

Qualification

Networking protocolsNetwork configurationTroubleshooting toolsLinux command-lineIndustry certificationsVerbal communicationWritten communicationCollaboration

Required

Working knowledge of networking industry standards, products, and protocols

Bachelor's or Master's degree in Computer Science, Electrical Engineering, Information Technology, or related field

2–5 years of hands-on experience in designing, deploying, configuring, and supporting network environments

Strong understanding of networking protocols and technologies: AAA/TACACS, ACL, ARP, BGP, DHCP, Ethernet, ICMP, IGMP, IPv4/IPv6, LACP, LLDP, MPLS, NAT, OSPF, PIM, QoS, RIP, SNMP, STP/RSTP/MST, VLAN, VRF, and other related technologies

Experience using troubleshooting tools such as tcpdump, Wireshark, and IXIA

Strong Linux command-line and scripting familiarity (Python, shell, etc.)

Excellent verbal and written communication skills, especially for high-security or compliance-driven environments

The customer base requires US Citizenship, background checks, potential clearance processes, etc