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Marc Jacobs · 2 weeks ago

FT Sales Supervisor - Orlando International

Orlando, FL

Full-time

Onsite

Mid Level

3+ years exp

Marc Jacobs International is seeking a Sales Supervisor for its Orlando International Premium Outlet in Orlando, Florida. The Sales Supervisor will support management in driving sales, providing exceptional customer experiences, and coaching the team while ensuring store standards are maintained.

ApparelE-CommerceFashion

H1B Sponsor Likely

Responsibilities

Consistently achieve or exceed individual & store sales and other commercial KPIs

Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships

Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves

Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge

Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business

Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars

Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries

Foster a culture of collaboration and open communication with colleagues and management

Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management

Open and close the store according to Marc Jacobs procedure

Ensure both the sales floor and stockroom are well-organized

Adhere to all company policies and procedures

Qualification

Retail experienceSales generationLeadership experienceCustomer service focusCommunication skillsOrganizational skillsPassion for brandPOS operationMicrosoft OfficeTime managementCreative thinkingCollaboration

Required

3+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service

Experience in generating sales, building, and developing client relationships

Demonstrated verbal and written communication skills

Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations

Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs

Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas

Excellent organizational, follow-up, and time management skills

Passion for the Marc Jacobs brand and product offering

Computer skills including operating a POS and navigating Microsoft Office suite

Must have flexibility to work a retail schedule including evenings, weekends and holidays

Preferred

Prior leadership experience strongly preferred

Benefits

Paid holidays

Vacation time

Sick and personal time

Medical, dental and vision insurance

401k matching

Discounts on travel, entertainment, and more through our partnership with PerkSpot

Discounts on MJ products throughout the year

Access to discounts on other LVMH brands

Company

Marc Jacobs

Glassdoor3.7

Marc Jacobs is a multi-brand store that operates as a designer and retailer of apparel and accessories for men and women.

Founded in 1984

New York, New York, USA

501-1000 employees

http://www.marcjacobs.com

H1B Sponsorship

Marc Jacobs has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2023 (3)

2022 (3)

2020 (1)