Claim Service Specialist - Bridgewater, Quincy, Wakefield, Springfield & Farmington CT - Hybrid jobs in United States
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Arbella Insurance Group · 1 day ago

Claim Service Specialist - Bridgewater, Quincy, Wakefield, Springfield & Farmington CT - Hybrid

positionQuincy, MA
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$49K/yr - $51K/yr

Arbella Insurance Group is focused on creating a supportive and inclusive workplace. They are seeking a Claim Service Specialist who will advocate for customers, inspect damages, and ensure accurate claim documentation while navigating settlements with professionalism.

Insurance
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Claim Service Specialists are advocates for our customers
They talk directly with people who have recently experienced a loss, inspect the damage, and investigate all documentation to ensure each detail is recorded accurately and fairly
Claim Service Specialists are responsible for thoroughly checking claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement
They are effective and talented negotiators – navigating settlements with individuals, attorneys, and other insurance carriers with poise and professionalism
They prepare and maintain well-written files and keep their teams up-to-date on current claims

Qualification

Customer service excellenceEffective communication skillsTime management skillsAttention to detailNegotiation skills

Required

A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills
Highly effective time management skills
Strong attention to detail, accuracy, fairness and impeccable organization
A passion for helping others

Preferred

Some customer service work experience preferred

Benefits

Company nurse, nutritional counseling, and mental health resources
Tuition assistance programs
Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation
Robust training, mentorship, and professional/personal development programs
Flexible schedules
Profit share bonus program
Exceptional benefit and wellness programs

Company

Arbella Insurance Group

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Voted a Boston Business Journal Best Place to Work since 2009! Founded in 1988 in Quincy, Massachusetts, Arbella provides affordable car, home, and business insurance in Massachusetts and Connecticut, and business insurance in New Hampshire and Rhode Island.
dateFounded in 2005
location
Quincy, Massachusetts, USA
people-size501-1000 employees
web-link
http://arbella.com

H1B Sponsorship

Arbella Insurance Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (1)
2022 (4)
2021 (2)
2020 (4)

Funding

Current Stage
Late Stage
Total Funding
$0.04M
2013-11-01Series Unknown· $0.04M

Leadership Team

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Chris Hall
Executive Vice President, Chief Financial Officer and Treasurer
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Janet Corcoran
Executive VP and COO
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Recent News

PR Newswire
Sentry® donates $1 million to support Maui nonprofits
2026-01-07
Coverager - Insurance news and insights
Arbella names Paul Brady as next CEO, succeeding John Donohue
2025-03-10
Lowell Sun
Lowell’s Terance Mann hosts Complete Player Basketball Camp, inspires kids
2023-12-23
Company data provided by crunchbase