The Salvation Army USA Eastern Territory ยท 1 month ago
Resident Assistant
Syracuse, NY
Part-time
Onsite
New Grad, Entry Level
$19.50/hr - $19.50/hr
0+ years expThe Salvation Army USA Eastern Territory is seeking a Resident Assistant for their Emergency Family Shelter. The role involves supervising residents, ensuring a safe environment, providing support, and addressing immediate needs while promoting independent living skills.
Non-profit Organization Management
Responsibilities
Supervise residents in the program including coaching residents on program policies and rules to maintain a physically and emotionally safe environment for residents and staff. Provide conflict resolution, crisis intervention and supportive counseling as needed
Address immediate basic needs for individuals entering shelter including orientation to facility, house schedule, program rules and staff. Provide supplies to meet immediate basic needs
Promote activities to increase competence with activities of daily living and independent living skills. Assist Case Managers in working with residents on their goal plans
Maintain accurate documentation including statistics, clear and concise individual case narratives and log entries, daily census, Intake/Discharge forms and narratives, and HMIS data entry
Complete shift specific support services
Maintain communication shift-to-shift in staff journal
Answer telephone and respond to inquiries. Provide resources and referrals for 24 hour crisis line. Communicate any needs (maintenance or repairs) in the communication journal. Any urgent safety concerns are to be addressed immediately
Attend mandatory monthly staff meetings, bi-weekly leadership meetings and required training sessions. Maintain certifications
Demonstrate cultural competence as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army Syracuse Area Services Strategic Plan
Qualification
Required
High School diploma or GED required
Up to Two years of experience internship/working in human services
Preferred
Associated degree with one year of experience preferred
Prior experience working with individuals experiencing homelessness is preferred
Knowledge of social service resources in the local community
Experience working in office environment
Clerical skills to include: phone etiquette, filing, computer skills required, ability to manage several tasks and projects
Benefits
Loan Forgiveness Program
Medical Insurance/low Employee contribution
Vision Insurance & Dental Insurance with Braces Ryder
13 Paid Holidays
Paid Time Off: Vacation, Personal & Sick
FREE downtown parking on the premises
On-Site Day Care Services at a discounted weekly rate
Tuition Remittance program after 6 months of employment
Bereavement Counseling
Free Will Preparation Service by an Attorney
Christmas Bonus
Employee Assistance Program (EAP)
LiveHealth On-line 24/7
Insurance Plans: Short-term disability, Long-term disability, Voluntary Life & Supplemental
Company
The Salvation Army USA Eastern Territory
Every year, The Salvation Army helps more than 27 million people in nearly every ZIP code in America overcome poverty, addiction, and economic hardships through a wide range of social services.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase