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Endeavor Health · 3 weeks ago

Department Support Assistant II - Sleep Lab - Days

Chicago, IL

Full-time

Onsite

Entry Level

$19.89/hr - $28.84/hr

1+ years exp

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality care. The Sleep Lab Department Support Assistant II provides administrative and technical support to the Sleep Disorders Center, ensuring smooth daily operations and excellent patient experience.

CommunitiesHealth CareMedicalTherapeutics

H1B Sponsor Likely

Responsibilities

The Sleep Support Assistant II provides administrative and technical support to the Sleep Disorders Center. This role is responsible for desk functions, supporting sleep technologists and providers, and assisting with the preparation, initialization, and distribution of Home Sleep Testing (HST) equipment to patients during daytime hours. The position helps ensure smooth daily operations, excellent patient experience, and compliance with organizational and regulatory standards

Greet and register patients, verify demographics and insurance, and assist with check-in and check-out processes

Answer phones, route calls, and respond to patient inquiries regarding appointments, preparation instructions, and HST returns

Schedule, reschedule, and cancel sleep studies and HST appointments in the electronic medical record (EMR) and scheduling systems

Assist with initializing, programming, and distributing Home Sleep Study (HST) devices to patients during the day, including basic education on device use and return instructions

Track HST inventory, maintain logs of devices assigned/returned, and notify leadership of missing or overdue equipment

Qualification

EMR systems proficiencyHealthcare experienceSleep medicine experienceMicrosoft Office proficiencyCustomer service skills

Required

High School Diploma or equivalent is required

Minimum 1–2 years of experience in a healthcare, medical office, or hospital setting preferred

Proficiency with computers, EMR systems (e.g., Epic), scheduling, and basic Microsoft Office applications

Preferred

Prior experience in sleep medicine preferred

Benefits

Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.

Premium pay such as shift, on call, holiday and more based on an employee’s job

Incentive pay for select positions

Opportunity for annual increases based on performance

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, Pet and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Company

Endeavor Health

Endeavor Health is a health system helping community health and wellbeing, advancing health equity, and supporting local economic growth.

Evanston, Illinois, USA

10001+ employees

https://www.endeavorhealth.org

H1B Sponsorship

Endeavor Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)