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Capital Vacations · 1 month ago

Corporate and Resort Operations Trainer

Myrtle Beach, SC

Full-time

Onsite

Entry, Mid Level

2+ years exp

Capital Vacations is reimagining the travel experience by connecting independent resorts with travelers. The Corporate & Resort Operations Trainer will develop and deliver training programs to enhance employee capabilities and operational consistency across corporate and resort operations.

HospitalityResorts

Responsibilities

Conduct training needs assessments to identify skill gaps and objectives

Create training materials including presentations, manuals, e-learning modules, and job aids

Customize learning solutions for specific roles and departments

Facilitate engaging in-person and virtual training sessions

Utilize adult learning principles to adapt instruction for diverse audiences

Deliver coaching, role-play activities, and hands-on demonstrations

Partner with executives and department leaders to align training with organizational goals

Support new-hire onboarding for resort operations

Advise leaders on workforce development strategies

Co-create programs that support employee career growth and succession planning

Update and refine training content to maintain accuracy and relevance

Stay current with industry and learning & development best practices

Maintain training records, attendance, and learner feedback

Analyze training effectiveness and recommend improvements

Provide 1:1 support to team members via call queue and help desk

Foster an inclusive, supportive, growth-oriented learning environment

Qualification

Training Design & DevelopmentInstructional DesignPMSERP SystemsLMSE-learning authoringDynamic Presentation SkillsCommunicationProblem-Solving SkillsCollaboration SkillsAdaptabilityLeadership