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Gibson Area Hospital & Health Services · 1 month ago

Ortho Receptionist - Bloomington - FT

Bloomington, IL

Full-time

Onsite

New Grad, Entry Level

$16/hr - $20/hr

Gibson Area Hospital & Health Services is dedicated to providing personalized healthcare services. The Ortho Receptionist will perform clerical duties in the Orthopaedics Department, greet and schedule patients, and serve as a liaison between patients and medical staff.

Health CareHospital

Work & Life Balance

Responsibilities

Verify insurance coverage/check for any other changes

Verify demographics and make changes in computer

Request co-pays or payment on account

Determine if a walk-in patient needs to be seen or worked in

Communicate with the CBO (Central Billing Office) for any questions or concerns about patient accounts

Prepare forms (work status, physical therapy, diagnostic testing)

Completes release of medical records, updating forms and schedules as necessary

Schedule appointments for all providers. Includes backing up cardiology phones and front desk area when needed

Effectively communicate to patient needs with the appropriate level of urgency

Mail out dictation to referring doctors or anyone the provider CC’s in the dictation

Collects information regarding department needs and maintenance of clerical supplies and equipment

Implements appropriate measures to meet the patient/family learning needs

Scan and file documents in EMR

Prepare chart prep for all providers

Participates in unit and development and attainment of department

Performs documentation duties in the patient record which is timely, accurate and concise. Transcribes orders correctly, accurately

Demonstrates awareness and sensitivity to patient’s rights, as identified by Bill of Rights

Functions with an awareness and application of safety issues as identified within the institution

Demonstrates sound knowledge base and actions in the care and decision making for care and decision making for designated patient populations

Demonstrates an awareness of self-responsibility and accountability for own practice

Demonstrates self-directed learning and participation of continuing education to meet own development needs

Seeks validation of knowledge base and skill level and assertively seeks guidance in areas of question

Demonstrates awareness of legal issues in all aspects of patient care and unit functions and strives to manage situations on a reduced risk manner

Demonstrates effective communication methods and skills, using lines of authority appropriately

Remains flexible in staffing patterns and resolution of staffing conflicts

Triage and room patients as needed

Obtain prior authorizations as needed

Qualification

EMRPatient schedulingInsurance verificationClerical dutiesEffective communication

Required

Performs clerical duties of the Orthopaedics Department

Greets, instructs, directs, and schedules patients and visitors

Serves as a liaison between patient and medical support staff

Provides staff support to the Physician in operating the practices computer system

Facilitates good communications through proper handling of information, inquiries and requests given or received by phone or in person

Maintains a neat, well organized area

May assist with certain areas of patient care as directed

Verify insurance coverage/check for any other changes

Verify demographics and make changes in computer

Request co-pays or payment on account

Determine if a walk-in patient needs to be seen or worked in

Communicate with the CBO (Central Billing Office) for any questions or concerns about patient accounts

Prepare forms (work status, physical therapy, diagnostic testing)

Completes release of medical records, updating forms and schedules as necessary

Schedule appointments for all providers

Includes backing up cardiology phones and front desk area when needed

Effectively communicate to patient needs with the appropriate level of urgency

Mail out dictation to referring doctors or anyone the provider CC's in the dictation

Collects information regarding department needs and maintenance of clerical supplies and equipment

Implements appropriate measures to meet the patient/family learning needs

Scan and file documents in EMR

Prepare chart prep for all providers

Participates in unit and development and attainment of department

Performs documentation duties in the patient record which is timely, accurate and concise

Transcribes orders correctly, accurately

Demonstrates awareness and sensitivity to patient's rights, as identified by Bill of Rights

Functions with an awareness and application of safety issues as identified within the institution

Demonstrates sound knowledge base and actions in the care and decision making for designated patient populations

Demonstrates an awareness of self-responsibility and accountability for own practice

Demonstrates self-directed learning and participation of continuing education to meet own development needs

Seeks validation of knowledge base and skill level and assertively seeks guidance in areas of question

Demonstrates awareness of legal issues in all aspects of patient care and unit functions and strives to manage situations on a reduced risk manner

Demonstrates effective communication methods and skills, using lines of authority appropriately

Remains flexible in staffing patterns and resolution of staffing conflicts

Triage and room patients as needed

Obtain prior authorizations as needed

Requires sitting for long periods of time; also stooping, bending, and stretch for files and supplies

Occasionally lifts files or paper weighing up to 20 to 30 pounds

Requires manual dexterity sufficient to operate a keyboard, type at 40 wpm minimal, operate a calculator, telephone, copier, and such other office equipment as necessary

Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts

It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful

Auditory acuity to hear others for purposes of fluent communication

Physical strength to perform the following lifting demands: Floor to Knuckle- 20lbs, 12” to Knuckle- 30lbs, Knuckle to Shoulder- 20lbs, Shoulder to Overhead- 10lbs, Carry 14ft- 30lbs, Push 25ft- 10ft/lbs, Pull 10ft- 10ft/lbs, Floor to waist - 20 pounds, 14” to waist - 30 pounds, Waist to shoulder - 20 pounds, Shoulder to overhead - 10 pounds, Carry 30 pounds for 30 feet, Push 10 pounds/force for 30 feet, Pull 10 pounds/force for 30 feet