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Amazon Web Services (AWS) · 2 weeks ago

Work Based Learning Program Data Center Operations Technician

Boardman, OR

Full-time

Onsite

New Grad

$42K/yr - $94K/yr

Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This trainee position involves participating in a 12-month work and training program focused on data center operations, including server installations and troubleshooting network issues.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required

Serving as a contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Successfully completing the 12-month Work Based Learning Program training curriculum, including all required safety certifications, technical competencies, and performance milestones

Qualification

Computer hardware knowledgeOperating systems knowledgeMicrosoft Office proficiencyTicketing system managementEnglish communication skills

Required

High school or equivalent diploma

Are 18 years of age or older

Willingness to participate in shift rotations to support 24/7 data center operations

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds

Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed

Working in cramped and/or elevated and/or noisy environments

Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Tolerance for working in non-climate-controlled environments with temperature fluctuations

Preferred

Knowledge of computer hardware components and operating systems

Experience with Microsoft Office products and applications

Experience managing work and priorities through a ticketing system and coordination with Manager

STEM classes or vocational course curriculum education

Experience in English-language communication skills, both written and verbal

Benefits

Equity

Sign-on payments

A full range of medical, financial, and/or other benefits

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002