Speak · 4 hours ago
IT Operations Manager
San Francisco Bay Area
Full-time
Hybrid
Senior Level
5+ years expSpeak is an innovative company focused on reinventing language learning through AI technology. They are looking for a founding IT Operations Manager to build and enhance their IT infrastructure, ensuring security and operational efficiency while collaborating with various teams to support their tech ecosystem.
Artificial Intelligence (AI)E-LearningLanguage LearningSpeech Recognition
Responsibilities
Support all of Speak’s internal IT needs from troubleshooting user issues to optimizing device management
Manage our core IT infrastructure (e.g., SSO, Google Workspace, Kandji), ensuring our teams have the tools and environments they need
Manage all global on/offboarding processes related to applications and tools
Set up and maintain A/V for conference rooms and collaboration spaces in SF HQ, and provide remote support for non-US offices
Manage and maintain asset inventory of hardware and software, including procurement
Implement and monitor security controls, identify potential threats, and respond to incidents
Manage vendor security assessments and third-party risk management
Design and deliver security awareness training, including phishing simulations
Manage the implementation of data privacy policies and compliance frameworks (e.g., SOC 2, ISO 27001, GDPR)
Support incident response planning, disaster recovery, and business continuity initiatives
Optimize workflow processes across the organization, driving efficiency so our teams can move faster
Develop and implement custom software solutions, scripts, and integrations to automate repetitive tasks and create leverage for the organization
Partner with teams across the business to align IT priorities with broader business objectives
Translate technical complexities into clear, actionable insights for non-technical stakeholders
Qualification
Required
You have at least 5 years of hands-on experience in IT Operations, including systems administration and security operations
You have a deep understanding of SSO, SAML, SCIM and third-party application integration
You're experienced with macOS management
You understand MDM practices, solutions, and security protocols
You have knowledge of security frameworks (SOC 2) and compliance processes
You're proficient in troubleshooting technical issues and providing remote support
You're a clear communicator, both verbal and written
You're able and willing to work from the SF HQ three days a week (and up to five when needed)
You are an expert AI user (ChatGPT, Claude, etc)
Preferred
You've worked in a start-up environment
You have experience working in a globally distributed workforce
Benefits
Join a fantastic, tight-knit team at the right time: we're growing very quickly, we've most recently raised our Series C from some of the top investors in the valley, and we've achieved product-market fit in our initial markets.
Do your life's work with people you’ll love working with: we care strongly about our craft and want every person at Speak to feel like they're growing every day.
Global in nature: We're live in over 40 countries and launching in a number of new markets soon.
Impact people's lives in a major way: Learning a language is one of the single most life-changing skills one can learn.
Company
Speak
The language learning app that gets you speaking
51-200 employees
H1B Sponsorship
Speak has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
Funding
Current Stage
Growth StageTotal Funding
$152MKey Investors
AccelBuckley VenturesLachy Groom
2024-12-10Series C· $78M
2024-06-21Series B· $20M
2023-07-19Series B· $16M
Leadership Team
Andrew Hsu
Cofounder & CTO
Recent News
2025-12-11
2025-12-03
Company data provided by crunchbase