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RedSail Technologies · 1 month ago

Billing A/R Analyst

Spartanburg, SC

Full-time

Hybrid

Entry Level

1+ years exp

RedSail Technologies is seeking a Billing A/R Analyst responsible for processing customer invoicing and managing accounts receivable. The role involves monitoring outstanding accounts and performing collection activities to ensure timely receipt of payments while maintaining customer billing profiles and coordinating with internal teams.

Health CareInformation TechnologySoftware

Responsibilities

Enter, monitor and maintain customer invoice data

Enter new customer profile data and maintain accuracy of customer billing profiles

Coordinate and serve with internal focus groups / project teams regarding new and changes to product offerings as it relates to billing customer charges by attending meetings, serving on various focus teams. Verify the new product and customer profiles and changes are made accurately in all applicable systems and applications

Coordinate with internal 3rd party business partners as needed to verify accurate setup of billing rates for products and services

Coordinate setup with 3rd party vendor services when customers outsource A/P services to ensure RedSail invoices are received as expected and payment can be transmitted per agreed terms

Provide support and availability as a resource to the billing platform upgrades and process improvements

Point of contact for internal and external customers related to billing/tax rates, customer quotes, 3rd Party billing agreements, and customer invoices

Record, post, and apply customer payments in the accounting ERP system

Monitor overdue accounts and contact customers regarding outstanding balances

Escalate collection issues to management when appropriate

Serve as a point of contact for customer billing and payment inquiries