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TriWest Healthcare Alliance · 1 day ago

Training Specialist

United States

Full-time

Remote

Entry, Mid Level

$58K/yr - $64K/yr

2+ years exp

TriWest Healthcare Alliance is dedicated to connecting America’s heroes to healthcare in their communities. The Training Specialist is responsible for delivering high-quality training programs to employees and external stakeholders, ensuring that learners acquire the necessary knowledge and skills for effective performance.

Health Care

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Assist with training department-specific needs, including compliance with the department policies and procedures, maintaining required training documentation, participating in process improvement meetings, and other duties as appropriate and requested

Facilitate training through a variety of methods, including asynchronous online courses, classroom instruction, synchronous desktop training and one-on-one sessions

Deliver onboarding, role-specific, and compliance training using TriWest-approved content

Provide trainees and their supervisors with performance feedback and conduct follow-up training as needed and requested

Perform minor training content updates (e.g., correcting errors, updating terminology, refreshing examples) in collaboration with instructional design staff

Monitor learner engagement and provide feedback to improve training effectiveness

Track attendance, completion, and assessment results, reporting outcomes to training leadership

Collaborate with subject matter experts and training leadership to identify gaps and propose enhancements to training programs

Provide logistical support during training sessions, including managing virtual platforms and addressing learner questions

Maintain professional and courteous relations with all TriWest staff and external contacts

Qualification

Training facilitationLearning management systemsCommunication skillsInstructional designVirtual training platformsCoachingAdaptabilityProblem solvingTeam player