Berkley Technology Services · 3 days ago
AI Technology Leader
Urbandale, IA
Full-time
Onsite
Director/Executive
12+ years expBerkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. They are seeking a strategic AI Technology Leader to lead the architecture and technology standardization of Generative and Agentic AI capabilities across the organization.
Information TechnologyProject ManagementSoftware
Responsibilities
Define and evolve the enterprise-wide technology strategy for Generative and Agentic AI, aligned with business goals and operational priorities
Partner with the Corporate AI Leader to translate business needs into scalable AI capabilities and reusable platform components
Serve as a strategic advisor to senior leadership on AI platform direction, architectural decisions, and emerging technologies
Lead the design of a modular, secure, and scalable AI architecture that supports generative and agentic AI use cases across underwriting, claims, policy servicing, actuarial, finance, HR, IT and customer engagement
Define reference architectures, reusable components, and integration patterns for AI agents, orchestration frameworks, and LLM-based services
Ensure alignment with enterprise architecture, cloud strategy, and data platform capabilities
Lead a small, high-impact team of AI engineers and product managers responsible for building and enabling AI capabilities across the enterprise
Establish foundational practices, delivery models, and team culture as the function matures
Provide strategic direction, coaching, and prioritization to ensure delivery of high-value solutions
Evaluate and recommend enterprise-grade AI platforms, orchestration frameworks (e.g., LangChain, Semantic Kernel), vector databases, and agentic AI toolkits
Guide the development of a shared AI services layer (e.g., prompt libraries, RAG pipelines, agent orchestration) to accelerate delivery and reuse
Stay current with the evolving AI technology landscape and assess applicability to the insurance domain
Ability to review technical and business proposals and guide teams to land on optimal AI solutions
Collaborate with the AI Governance team to ensure that AI solutions are designed and deployed in compliance with regulatory, ethical, and risk management standards
Contribute to the development of policies and frameworks for responsible AI, including transparency, explainability, and human oversight
Ensure that technology decisions support auditability, traceability, and model lifecycle management
Discern between Gen AI related risks, operational automation/business risks and evangelize the right adoption framework
Partner with enterprise architects, infrastructure teams, and applications teams ensure seamless integration of AI into existing systems and workflows
Partner with Corporate AI Leader to ensure business priorities are reflected in the implementation plans
Qualification
Required
Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or a related field; MBA or equivalent business education is a plus
12+ years of experience in enterprise technology leadership roles, with at least 3 years focused on AI/automation strategy, architecture, or platform enablement
Strong understanding of Generative AI (LLMs, RAG, prompt engineering) and Agentic AI (multi-agent systems, autonomous workflows) from a platform and architecture perspective
Familiarity with enterprise AI platforms (e.g., Azure OpenAI, AWS Bedrock, Google Vertex AI), orchestration frameworks, and cloud-native design
Strong understanding of modern application development frameworks and agile
Proficiency in MLOps practices and tools (CI/CD for ML, containerization, orchestrated model deployment), developing reproducible deployment pipelines
Proven experience leading cross-functional technology teams, including product managers and engineers
Strong ability to influence senior stakeholders and drive enterprise-wide alignment
Excellent communication and storytelling skills to articulate complex AI concepts to both technical and non-technical audiences
Preferred
Experience with intelligent automation, digital workers, or AI-driven process orchestration in insurance operations
Familiarity with regulatory frameworks and ethical considerations for AI in financial services (e.g., NYDFS, NAIC, GDPR, AI Act)
Participation in industry forums, standards bodies, or AI governance initiatives
Benefits
Competitive compensation, performance incentives, and executive benefits.
A collaborative, innovation-driven culture with strong executive sponsorship for AI.
Company
Berkley Technology Services
Berkley Technology Services offers networking, software development, UI/UX design, project management and IT shared services.
201-500 employees
H1B Sponsorship
Berkley Technology Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (5)
2023 (5)
2022 (12)
2021 (6)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Evan Krueger
Software Engineer CoOp
Jennifer Mignone, SHRM-CP
Senior Human Resources Business Partner
Company data provided by crunchbase