Western State Bank · 3 days ago
Project Manager
Western State Bank is committed to high standards in delivering on their promise of being Your Hometown Bank. The Project Manager leads the planning and execution of technology, facilities, and operational efficiency projects, ensuring timely delivery and effective communication across departments.
Responsibilities
Plan and manage multiple concurrent projects (technology, construction, operational efficiency)
Develop clear timelines, deliverables, dependencies, and ownership across workstreams
Maintain project trackers, meeting notes, and readiness checklists in shared tracking tools
Lead project meetings and monthly sponsor reviews
Identify and mitigate risks early; escalate when needed
Manage technology and systems projects that span multiple departments (e.g. new systems, conversions, major enhancements)
Coordinate with internal teams and vendors; ensure deliverables meet business requirements
Serve as overall project manager for new branches, remodels, and relocations
Coordinate between facilities, IT, operations, marketing, compliance, and external vendors
Track construction progress, IT installs, signage, furniture, and regulatory readiness
Lead go/no-go readiness reviews prior to opening
Lead cross-department initiatives that improve efficiency, reduce costs, comply with regulation, or enhance the employee or customer experience
Facilitate process mapping, documentation, and workflow redesign sessions
Partner with business leaders to translate process gaps into actionable project plans
Maintain visibility through simple, consistent status reports and dashboards
Highlight emerging risks, action items, and key deliverables
Facilitate decision-making with clear options and impacts
Document key decisions
Other duties as assigned
Maintain accurate records of customer interactions and resolutions in compliance with company policies and industry regulations
Liaise with cross-functional teams, including Sales, Underwriting, Collections, Documentation and Accounting to ensure swift and effective resolution of customer issues
Serve as a point of contact for investor partners, communicating transfer of service and accounting figures
Other duties as assigned
Qualification
Required
Bachelor's degree in business administration or related field
5 or more years of direct project management experience
Proficiency in project management software
Preferred
PMI certification
Benefits
This is a full-time position (in office) with benefits
Company
Western State Bank
Founded in 1902, Western State Bank is an employee-owned community bank with close to $2.3 billion in assets.