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TaylorMade Golf Company · 4 hours ago

Program Manager Global ERP - Order Management & Testing

Carlsbad, CA

Full-time

Onsite

Senior Level, Lead/Staff

$100K/yr - $115K/yr

8+ years exp

TaylorMade Golf Company is a performance-driven organization, and they are seeking a Program Manager for Global ERP focusing on Order Management and User Acceptance Testing. This role oversees global ERP processes, manages order intake and delivery commitments, and ensures system functionality across various teams worldwide.

Retail

H1B Sponsor Likely

Responsibilities

Lead as a global Oracle order management expert, supporting daily operations and enhancements through scalable, standardized solutions

Subject Matter Expert and manages the business functions for the Order to Cash modules within Oracle EBS, including order entry, order management, pricing, sales programs, freight programs, reservations, promising, scheduling and customer-facing documents

Good knowledge of Oracle configurator and assists configurator team with troubleshooting and system requirements

Serves as the project manager, integrating all business processes including accounting, sales operations, inventory management, purchasing and scheduling, and order fulfillment to ensure seamless system functionality

Collaborate with business units to identify processes suitable for automation through Artificial Intelligence, aiming to enhance operational efficiency and data quality

Evaluates data to understand customer business objectives from all regions and converts these insights into application and operational requirements for IT

Coordinate with IT and support Oracle configuration, functionality, enhancements, functional design, and issue resolution

Manages quad-branded wholesale order books to minimize disruption to order flow for the NAM business, including active cleanup and reporting

Supports integration of multiple order entry sources into Oracle EBS, working with sales management and sales administration to streamline processes, implement enhancements, troubleshoot

Supports global business owners with process gap identification, escalates gaps to IT and assists with business solutions, system modifications, and workarounds as needed to support commercial functions

Provides expertise in Oracle configuration, functionality, enhancements, and functional design from a business perspective, and serves as a liaison with technical support to resolve issues efficiently

Oversees ERP UAT environment to ensure current updates as it relates to specific areas of responsibility

Manages regression testing and user acceptance testing in support of all NAM and Global enhancement releases and upgrades to the Oracle EBS environment

Oversee the Global User Acceptance Testing model by collaborating with key North America and regional business leaders to document test cases and ensure their timely execution, thereby minimizing potential business disruptions

Conduct periodic meetings to manage test completions on time and share testing status with key stakeholders and highlight any risks in solutions being tested

Review accuracy of test cases pertaining to business processes and programs and assists with the maintenance and upkeep of the test scripts repository supporting all regression testing of Global Projects and enhancements

Build KPI’s using DOMO/reporting tools for tracking global change requests, enhancements, regression and global user acceptance testing status

Responsible for overseeing the migration of solutions to production environments following comprehensive testing across all systems and regions

Supports regional/acquisition ERP fold ins as required by business need

Requires an excellent understanding of standard business practices related to Purchasing, Inventory Management, Sales Operation, Scheduling, Order Fulfillment and Accounting (Accounts Receivable, General Ledger)

Performs other related duties and assignments as required

Qualification

Oracle EBSERP testing methodologiesOrder ManagementArtificial IntelligenceData analysisExcelBusiness ObjectsAnalytical skillsCommunication skillsLeadership skills

Required