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Liberate · 3 months ago

AI Agent Engineer

Boston, MA

Full-time

Hybrid

Mid Level

$120K/yr - $170K/yr

3+ years exp

Liberate Innovations Inc. is a Series-B funded AI company focused on revolutionizing the insurance industry through advanced technology solutions. They are seeking an AI Agent Engineer to bridge the gap between their products and customers' technical needs, ensuring successful deployment and integration while working closely with various teams to deliver AI-driven solutions.

Information TechnologyInsurTechSaaSSoftware

Responsibilities

Collaborate with the sales team to understand customer requirements and design tailored AI-driven solutions that meet their specific business needs

Serve as the technical expert during the post-sales process, providing product demonstrations, technical presentations, and answering detailed customer inquiries

Work closely with customers to assess their current systems and workflows, identifying integration points for our AI solutions

Develop and deliver customized product configurations and prototypes to demonstrate the value and functionality of our solutions

Assist in the implementation process by providing technical guidance, troubleshooting issues, and ensuring seamless integration with customer systems

Act as a liaison between customers and the product development team, communicating customer feedback and helping to shape future product features

Provide post-sales support to ensure customer satisfaction and continued product success

Create and maintain technical documentation, including integration guides, FAQs, and best practices

Qualification

Solutions engineering experienceProgramming languages PythonProgramming languages JavaSoftware developmentCloud platforms familiarityTechnical consulting experienceCustomer engagement managementCustomer obsessionCommunication skillsProblem-solving skillsTechnical documentationPresentation skills

Required

3+ years of experience in a solutions engineering or technical consulting role, preferably within the AI or technology sectors

Bachelor's degree in Computer Science, Engineering, or a related field

Extreme sense of ownership, urgency, and customer obsession to ensure that you will thrive in our early stage enterprise startup environment

Experience with programming languages such as Python, Java, or similar, and familiarity with APIs, data integration, and cloud platforms

Strong technical background with experience in software development, system integration, and cloud-based solutions

Excellent communication and presentation skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences

Proven ability to manage multiple customer engagements simultaneously, delivering high-quality results under tight deadlines

Strong problem-solving skills and a proactive approach to addressing customer challenges

Preferred

Familiarity with AI, machine learning, and data analytics technologies and how they can be applied in enterprise environments

Experience in the insurance technology or financial services industries

Previous experience working in a startup or high-growth environment

Certifications in cloud platforms such as AWS, Google Cloud, or Azure

Benefits

Competitive salary with equity options

Flexible PTO

401(k) plan

Comprehensive health, dental, and vision insurance

Flexible work environment with remote work options

Collaborative and innovative company culture

Company

Liberate

Comprehensive AI Platform for Carriers, Agencies and Brokers Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time.

Founded in 2022

Palo Alto, California, USA

51-200 employees