Data Center Operations Technician I jobs in United States
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Flexential · 1 month ago

Data Center Operations Technician I

Flexential is a company that provides data center services, and they are seeking a Data Center Operations Technician I to support their customers and resources. The role involves providing technical support, troubleshooting issues, and maintaining the data center environment.

Cyber SecurityInformation TechnologyInfrastructureIT InfrastructureProfessional Services
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide timely resolution and/or escalation of Facility and customer issues
Maintain a professional attitude and conduct while in the performance of the data center duties
Troubleshoot and document technical issues using Flexential ticketing system
Follow Flexential Support and Data Center policies, processes, and procedures
Provide local access and escort for vendors and carriers
Perform remote hands work for internal and external customers
Flexibility to support 24 / 7 operations with ability to work any shift in a 24x7x365 environment
Assist and/or complete physical and logical installations of Flexential services
Maintain cleanliness of the Data Center and surrounding supporting areas
Perform Facilities Rounds and escalate pertinent information
Process all in and out bound shipping/receiving for Customer and Flexential Deliveries
Operate and Manage Badge Access Security System
Assist Data Center Manager (DCM) on an as needed basis
Work with local mgmt. to maintain cabling and general usage item inventory levels
Perform other duties as required and assigned

Qualification

Windows operating systemsMicrosoft Operating systemsNetwork + certificationSecurity + certificationCCNA certificationCustomer experienceVerbal communicationWritten communicationAttention to detailSelf-starter

Required

Passion for providing a great customer experience
Understanding of Windows and Microsoft Operating systems
Must be a self-starter and motivated
Excellent verbal and written communications skills
Strong attention to detail, making and keeping commitments and meeting deadlines
AA, BS, or High School Diploma

Preferred

Prefer 1 year of experience working within an IT Support environment
Microsoft MCP or MCSA preferred
Network +, Security + and / or CCNA desired

Benefits

Medical, Telehealth, Dental and Vision
401(k)
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
Life and AD&D
Short Term and Long-Term disability
Flex Paid Time Off (PTO)
Leave of Absence
Employee Assistance Program
Wellness Program
Rewards and Recognition Program

Company

Flexential

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Flexential provides IT solutions including integrated colocation, interconnection, cloud, data protection, and professional services.

H1B Sponsorship

Flexential has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
$1.8B
Key Investors
Morgan Stanley Infrastructure Partners
2025-11-13Debt Financing· $800M
2025-08-20Private Equity· $1B
2024-10-21Private Equity

Leadership Team

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Ryan Mallory
Chief Executive Officer
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Garth Williams
Chief Financial Officer
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Company data provided by crunchbase